Exploit Prevention content update fails due to missing HipHandlers.dll
Last Modified: 2021-12-09 16:05:11 Etc/GMT
Affected Products
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Exploit Prevention content update fails due to missing HipHandlers.dll
Technical Articles ID:
KB90668
Last Modified: 2021-12-09 16:05:11 Etc/GMT Environment
Endpoint Security (ENS) Threat Prevention 10.6.x
Problem
When trying to update the Exploit Prevention content, the update fails. In the ENS Exploit Prevention debug logs you see the following errors: 05/23/2018 12:59:46.070 PM mfetp(2592.6116) <SYSTEM> TmpLogger.ContentUpdate.Debug: The content package EXP_20180502_08381_ENDP_AM_1000.zip has failed 1 time(s). 05/23/2018 12:59:46.235 PM mfetp(2592.1636) <SYSTEM> TmpLogger.Gbop.Debug: [i] Warn : 0x1140,840 initKevlarAPIData : Failed to load C:\Program Files\McAfee\Endpoint Security\Threat Prevention\Ips\HIPHandlers64.dll, code 0x7e 05/23/2018 12:59:46.397 PM mfetp(2592.6116) <SYSTEM> TmpLogger.BoBl.Activity: Content update failed. The content package EXP_20180502_08381_ENDP_AM_1000.zip was not applied. Cause
The Solution
This issue is resolved in ENS 10.6.1 December 2020 Update. Our product software, upgrades, maintenance releases, and documentation are available on the Product Downloads site.
NOTE: You need a valid Grant Number for access. See KB56057 - How to download product updates and documentation for more information about the Product Downloads site, and alternate locations for some products. Affected ProductsLanguages:This article is available in the following languages: |
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