Sync task incorrectly places some Virtual Machines in the wrong security group

Technical Articles ID: KB88984
Last Modified: 2023-06-15 05:08:38 Etc/GMT

Environment

Cloud Workload Security (CWS) 5.2.x for Amazon Web Services (AWS)

To view supported environments, see KB90062 - Supported platforms for Cloud Workload Security.

Problem

After you upgrade to CWS, the sync task intermittently associates a few Virtual Machines (VMs) with the wrong security group.

System Change

You've upgraded the CWS Private Package, configured a cloud account for AWS, and then initiated a manual sync with the cloud-defined provider.

Cause

This issue occurs only in rare cases. You see this issue when you upgrade to a later version of CWS when a synchronization task of CWS Public Package is already running.

The synchronization task running during an upgrade can cause random instances to be associated with the wrong security group.

Solution

This issue is resolved with CWS 5.3.0.

To view known issues, see KB90035 - Cloud Workload Security 5.x Known Issues.

Issue resolutions in updates and major releases are cumulative; Technical Support recommends that you install the latest version. To find the most recent release for your product, go to the Product Downloads site.

Our product software, upgrades, maintenance releases, and documentation are available on the Product Downloads site.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Affected Products

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Knowledge Center

Sync task incorrectly places some Virtual Machines in the wrong security group

Environment

Problem

System Change

Cause

Solution

Affected Products

Languages:

Title

Title

Knowledge Center

Sync task incorrectly places some Virtual Machines in the wrong security group

Environment

Problem

System Change

Cause

Solution

Affected Products

Languages:

Choose your region

Title

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