Web Gateway Cloud Service Point of Presence (PoP) counter goes up and down
Last Modified: 2022-09-06 09:57:59 Etc/GMT
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Web Gateway Cloud Service Point of Presence (PoP) counter goes up and down
Technical Articles ID:
KB88888
Last Modified: 2022-09-06 09:57:59 Etc/GMT EnvironmentSaaS Web Protection 1.0
Web Gateway Cloud Service (WGCS) Secure Web Gateway (SWG) Problem
The Point of Presence (PoP) counter increases and decreases on the Skyhigh Security Status site. NOTE: The Skyhigh Security Status site provides customers with an overview of the globally distributed PoP and current health status. CauseThe PoP counter increases or decreases because of the addition of a new PoP, the decommissioning of an existing PoP, or a new PoP that replaces an old PoP for better performance.
POPs are decommissioned if we offer an equivalent with better performance for the same region. The replacement is usually a high-speed peering data center with a direct connection to an internet exchange node.
Solution
No action is needed; this behavior is expected. NOTE: Service degradation isn't expected. To receive information about product updates, sign up for the Support Notification Service.
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