Proxy server logon fails when specifying domain\username
Last Modified: 2023-02-07 22:06:02 Etc/GMT
Affected Products
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Proxy server logon fails when specifying domain\username
Technical Articles ID:
KB88190
Last Modified: 2023-02-07 22:06:02 Etc/GMT Environment
Endpoint Security (ENS) 10.x
Problem
You configured the Endpoint Security Common Options policy so that managed systems use an HTTP proxy server to retrieve Global Threat Intelligence (GTI) reputation information. You also specified the user name and password for authentication with the proxy server. Authentication fails with the proxy server and the following errors display in the 11/29/2016 04:23:46.884 PM mfeesp(3052.8380) <SYSTEM> GTIBL.GTI.Debug: Begin 11/29/2016 04:23:46.884 PM mfeesp(3052.8380) <SYSTEM> GTIBL.GTI.Debug: Attributes created successfully 11/29/2016 04:23:46.931 PM mfeesp(3052.4660) <SYSTEM> GTIBL.GTI.Debug: Could not connect to host tunnel.web.trustedsource.org.:443 via HTTP proxy Proxy.customer.com:80; HTTP status code = 407 11/29/2016 04:23:46.931 PM mfeesp(3052.4660) <SYSTEM> GTIBL.GTI.Debug: could not setup proxy (proxy host: Proxy.customer.com host: tunnel.web.trustedsource.org.) 11/29/2016 04:23:46.947 PM mfeesp(3052.4660) <SYSTEM> GTIBL.GTI.Debug: Cannot resolve cloud server host name 11/29/2016 04:23:46.947 PM mfeesp(3052.8380) <SYSTEM> GTIBL.GTI.Error: TS_RateConnection failed. Returned = 1 11/29/2016 04:23:46.947 PM mfeesp(3052.8380) <SYSTEM> blframework.blserver.Debug: FreeMcVariant(GTI) Solution
Specify the user name for the proxy server without the domain name. For example, specify Affected ProductsLanguages:This article is available in the following languages: |
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