By default, the communication channel between ATD/TIS and the Trellix IPS Sensor is encrypted and transmitted over port
8505/TCP.
The appliance and Sensor don't contain a feature to dump a deciphered version of the messages exchanged between ATD/TIS and the Sensor, specifically in a bytewise format.
This article explains how to view this information when troubleshooting communication issues between them.
When troubleshooting ATD/TIS to Trellix IPS Sensor communication, you can change it to clear text and then collect a network packet capture:
- Set the communication channel to clear text.
- Configure and start Wireshark or another network capture solution to collect the communication between ATD/TIS and the Sensor.
- Reproduce the issue.
- Save the capture.
- Revert the appliance and Sensor to use the encrypted channel.
IMPORTANT:
- The clear text communication channel uses port 8506/TCP. Make sure that you open this port on firewalls between the devices.
- After you finish taking the needed data for troubleshooting, make sure that you revert the setting back to use the encrypted channel.
To configure ATD/TIS and the Sensor to use the clear text channel:
- On the ATD/TIS appliance:
- Log on to the ATD/TIS CLI using cliadmin credentials.
- Run the following two commands:
set nsp-ssl-channel-encryption disable
set nsp-tcp-channel enable
- Exit the CLI.
- On the Trellix IPS Sensor:
- Log on to the Sensor CLI.
NOTE: The username is admin and the default password is admin123.
- Log on to debug mode:
Type debug and press Enter.
- Type the following commands and press Enter after each:
switch matd channel tcp
set amchannelencryption off
- Exit the Sensor CLI.
To configure ATD/TIS and the Sensor to use the encrypted channel:
- On the ATD/TIS appliance:
- Log on to ATD/TIS CLI using cliadmin credentials.
- Type the following commands and press Enter after each:
set nsp-ssl-channel-encryption enable
set nsp-tcp-channel disable
- Exit the ATD/TIS CLI.
- On the Sensor:
- Log on to the Sensor CLI.
NOTE: The username is admin and the default password is admin123.
- Log on to debug mode:
Type debug and press Enter.
- Type the following commands and press Enter after each:
switch matd channel ssl
set amchannelencryption on
- Exit the Sensor CLI.
NOTE: Every time you change the communication channel settings on ATD/TIS and the Sensor, verify that the channel is up and running by executing the
status command on the Sensor.