License state is invalid (Endpoint Security isn't installed using ePO Cloud)
Last Modified: 2022-01-24 22:53:56 Etc/GMT
Affected Products
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License state is invalid (Endpoint Security isn't installed using ePO Cloud)
Technical Articles ID:
KB87987
Last Modified: 2022-01-24 22:53:56 Etc/GMT Environment
Endpoint Security (ENS) Firewall 10.x ENS Threat Prevention 10.x ENS Web Control 10.x ePO Cloud Problem
When you create a deployment task to install ENS products, you can see that the deployment task is downloaded to and executed on the client system. The deployment task completes with no visible errors in the McAfee Agent Status Monitor or You see errors similar to the following in the Cause
The number of product licenses used has reached or exceeded the number of licenses purchased.
SolutionCheck the number of licenses purchased and the number of licenses used in the ePO Cloud console:
To resolve the issue, purchase more licenses for other client systems that require ENS. Or, remove any client systems that aren't in use or that you don't need.
To remove client systems that are no longer in use or no longer needed:
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