This server's clock is not synchronized with the primary domain controller's clock

Technical Articles ID: KB87632
Last Modified: 2023-07-20 09:56:41 Etc/GMT

ePolicy Orchestrator (ePO) 5.x
McAfee Agent (MA) 5.x

Deployment of MA fails when you try to deploy an agent from the ePO console.

The server task log records the error below:

This server's clock is not synchronized with the primary domain controller's clock.

Either of the following applies:

The Windows Time service isn't running and is set to Disabled on the client.
The time hasn't been synced with the domain controller.

Take the following action on the client:

Make sure that the Windows Time service is set to Automatic and that it's running.
To sync the time with the domain controller, run the following commands in an administrative command window:

w32tm /resync
net time \\DC /set

Here, DC is the full domain name of the domain controller.

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