Error 1406 Could not write value Uninstall Command to key (when installing MfeEEpc64.msi on a system where McAfee Agent 5.0.3.228 is already installed)

Technical Articles ID: KB87267
Last Modified: 2023-04-11 11:12:03 Etc/GMT

Environment

Drive Encryption (DE) 7.x

Supported 64-bit operating systems

For details of DE 7.1.x supported environments, see KB79422 - Supported platforms for Drive Encryption 7.x.

Problem

Installation of DE fails on a supported 64-bit system that already has McAfee Agent (MA) build 5.0.3.228 installed.

The following error is seen on the client:

Error 1406. Could not write value Uninstall Command to key \Software\Network Associates\ePolicy Orchestrator\Application Plugins\EEPC. System error. Verify that you have sufficient access to that key, or contact you support personnel.

Solution

Install MA build 5.0.3.316.

Our product software, upgrades, maintenance releases, and documentation are available on the Product Downloads site.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Affected Products

Languages:

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Knowledge Center

Error 1406 Could not write value Uninstall Command to key (when installing MfeEEpc64.msi on a system where McAfee Agent 5.0.3.228 is already installed)

Environment

Problem

Solution

Affected Products

Languages:

Title

Title

Knowledge Center

Error 1406 Could not write value Uninstall Command to key (when installing MfeEEpc64.msi on a system where McAfee Agent 5.0.3.228 is already installed)

Environment

Problem

Solution

Affected Products

Languages:

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