Use either of the following configurations to resolve the issue:
- Exclude .msi, .msp, and .mst file extensions from ESET scanning. See this article for the exact steps to exclude the extensions.
- Bypass ekrn.exe from the Process Context File Operations tracking in ACC as follows and then reboot the system:
- For standalone deployments, run the following command:
sadmin attr add -p ekrn.exe
- For ePO-managed deployments, configure a process-context-file-operation exception rule for ekrn.exe in the Application Control policy.