Data drives locked by the MNE
Network Unlock (System Authentication) policy feature fail to unlock data volumes. The issue is seen on systems when a network connection is
not present during the MNE service startup. But, it then becomes available after the MNE service has loaded.
IMPORTANT: This issue is
not seen
if a network connection is present when the MNE service starts, or when the connection is lost temporarily, but then reconnects.
The
MneService_Activity.log (client) records the following errors:
MNEService |
|
EncryptionProvider.Activity: Volume X: is locked.
|
MNEService |
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EncryptionProvider.Activity: Volume X: will attempt Network Unlock with protector ID FC1B21BBE7ED4AC8BD43F0C1C83CDB2E
|
MNEService |
|
isdp.key_provider.KeyRequestBuilder.Error: Failed to generate asymmetric key pair
|
MNEService |
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NetworkUnlock.Activity: Processing volume: Volume{983da88a-4562-4464-997d-409ea8b1fe71}\
|