Failed to get create Apache to Tomcat user(2)
Last Modified: 2022-10-03 04:12:33 Etc/GMT
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Failed to get create Apache to Tomcat user(2)
Technical Articles ID:
KB85808
Last Modified: 2022-10-03 04:12:33 Etc/GMT Environment
ePolicy Orchestrator (ePO) 5.x
ProblemClients fail to communicate with the ePO server after database changes. For example, after you move to a new ePO server or change the name of the database server.
The I #12228 NAIMSERV Generating temporary Apache user E #12228 NAISIGN naisign.cpp(3434): Failed to decrypt data. Error=-2146893819 E #12228 NAISIGN naisign.cpp(3449): Failed to decrypt data. Error=Bad Data (-2146893819) E #12228 NAISIGN naisign.cpp(3476): Completed enumeration of windows cert store, cert matching name 'AH_SERVER' not found. Result=0x80000008 E #12228 NAIMSERV common\AgentHandlerKeyService.cpp(137): Failed to decrypt using the certificate. E #12228 NAIMSERV C:\BUILD_489449\BUILD\ePO\dev\src\server\include\Unobfuscate.inl(105): Unable to load asymmetric key E #12228 NAIMSERV common\ApacheTomcatUser.cpp(86): Failed to encrypt for auth URI, res 0x80000003 E #12228 NAIMSERV servinit.cpp(575): Failed to get create Apache to Tomcat user(2). I #12228 NAIMSERV Checking to see if the ePO server (SERVER.SAHAS.LOCAL:8444) is available. We will try 12 times. .. I #07856 NAIMSERV Policy Manager initialization: Starting. I #07856 EPODAL Successfully initialized database access for [172.19.212.44,1433].[ePO_server] I #07856 NAIMSERV Policy Manager initialization: Succeeded. I #07856 NAIMSERV Server state at startup: Enabled I #07856 EPODAL ePolicy Orchestrator configured to run in SINGLE-TENANT (On-Prem) mode. I #07856 NAIMSERV Generating temporary Apache user I #07856 NAIMSERV Checking to see if the ePO server (server.sahas.local:8444) is available. We will try 12 times. E #07856 MCUPLOAD SecureHttp.cpp(857): Failed to query auth schemes (error=4317) E #07856 MCUPLOAD SecureHttp.cpp(857): Failed to query auth schemes (error=4317) I #07856 NAIMSERV The Agent Handler successfully connected to the ePO server. System Change
You performed database changes such as the following:
SolutionUpdate the ePO server SQL database details:
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