Fonts appear out of focus on the preboot authentication screen on Lenovo X1 Carbon, Yoga, and Helix models
Last Modified: 2023-04-28 09:39:27 Etc/GMT
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Fonts appear out of focus on the preboot authentication screen on Lenovo X1 Carbon, Yoga, and Helix models
Technical Articles ID:
KB85471
Last Modified: 2023-04-28 09:39:27 Etc/GMT Environment
Drive Encryption (DE) 7.2.x, 7.1.3 and later Microsoft Windows 10 and 8.1 Microsoft Operating system configured to use UEFI mode Lenovo models:
Problem
After you successfully install DE 7.1.3 or later, and then activate and restart, fonts appear out of focus during preboot authentication (PBA). The displayed text is distorted and illegible in places. All PBA features are fully functioning. This issue is only a display issue. This problem has been reported only on the Lenovo models listed above with DE 7.1.3 or later installed. Systems with DE 7.1.1 and 7.1.2 don't incur this problem. Cause
The option CSM Support in the BIOS is enabled. NOTE: CSM stands for Compatibility Support Module, and is also known as Legacy Mode support. SolutionAccess the BIOS on the above stated models, and disable the option CSM Support. This option is located under the Startup section.
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