Client always shows the System State as Inactive (Early activation error: [0xEE800100])
Last Modified: 2023-04-28 11:19:17 Etc/GMT
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Client always shows the System State as Inactive (Early activation error: [0xEE800100])
Technical Articles ID:
KB83459
Last Modified: 2023-04-28 11:19:17 Etc/GMT Environment
Drive Encryption (DE) 7.x Systems with Intel® Rapid Storage Technology (IRST) hardware For details of DE 7.1.x supported environments, see KB79422 - Supported platforms for Drive Encryption 7.x. Problem 1After reformatting the hard drive and reinstalling the Windows operating system, a system fails to activate after successfully reinstalling DE.
NOTE: With the previous installation, DE was successfully activated. Client side: The user sees the following on the client in the Encryption System Status window, even though the encryption policy is activated in ePolicy Orchestrator (ePO):
ePO console: The administrator sees the following Client System Details for DE:
Clicking More, Disks shows the following message: Problem 2
CauseIRST drivers weren't reinstalled after rebuilding the system.
SolutionDownload the IRST drivers and reinstall DE.
To locate the required Intel drivers for your system, see the Intel site. Related InformationKey search string assistance: 0xEE800100, EE800100
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