How to enable ePolicy Orchestrator debug logging for policy update issues
Last Modified: 2023-07-25 05:53:20 Etc/GMT
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How to enable ePolicy Orchestrator debug logging for policy update issues
Technical Articles ID:
KB83079
Last Modified: 2023-07-25 05:53:20 Etc/GMT Environment
ePolicy Orchestrator (ePO) 5.x
SummaryWARNING: The instructions below can easily fill the hard drive of a production ePO server. Follow the instructions in this article only under the guidance of an experienced Technical Support Engineer.
CAUTION: This article contains information about opening or modifying the registry.
Enable ePO debug logging when troubleshooting incremental policy update issues from the server side:
To review logging for a specific client system, locate files prefixed with the Agent GUID of the client system. Each time the policy is changed for a client, three files are created. For example:
{73BFFEAB-9B57-42AF-BE60-9361A7F535A9}_20141007-163823-908_userpolicysettings.xml {73BFFEAB-9B57-42AF-BE60-9361A7F535A9}_20141007-163824-2_Server.xml
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