Reports don't run correctly after an upgrade
Last Modified: 2022-10-19 07:19:39 Etc/GMT
Affected Products
Languages:
This article is available in the following languages:
Trellix CEO, Bryan Palma, explains the critical need for security that’s always learning.
As per Gartner, "XDR is an emerging technology that can offer improved threat prevention, detection and response."
Trellix announced the establishment of the Trellix Advanced Research Center to advance global threat intelligence.
Trellix Advanced Research Center analyzes threat data on ransomware, nation-states, sectors, vectors, LotL, MITRE ATT&CK techniques, and emails.
As of May 14, 2024, Knowledge Base (KB) articles will only be published and updated in our new Trellix Thrive Knowledge space.
Log in to the Thrive Portal using your OKTA credentials and start searching the new space. Legacy KB IDs are indexed and you will be able to find them easily just by typing the legacy KB ID.
Reports don't run correctly after an upgrade
Technical Articles ID:
KB82385
Last Modified: 2022-10-19 07:19:39 Etc/GMT Environment
SIEM Enterprise Security Manager (ESM) 11.x ProblemAfter upgrading the ESM, scheduled reports either don't run, contain partial or invalid data, or are blank.
CauseDepending on the versions of ESM that you're upgrading from and to, including hotfixes, the changes might extend to and affect the storage and processing of reports.
Because a report contains a large number of queries and filters, changes made in the underlying application can impact the report and cause the issues described above. SolutionThe following steps usually resolve these reporting issues:
NOTE: These steps might need to be repeated for each report or layout that experiences the issue.
Affected ProductsLanguages:This article is available in the following languages: |
|