Some systems fail to activate after successfully installing DE. All affected systems had previously installed Endpoint Encryption for PC (EEPC) 5.x and the drive re-imaged before successfully installing DE.
Client side:
The following information displays in the DE System Status window, even though the encryption policy is activated in ePolicy Orchestrator (ePO).
System State
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Inactive
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Volume Status
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No volume information
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Progress
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Progress bar shows no encryption activity
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ePO Console:
The administrator sees the following Client System Details for DE.
Clicking on More, Disks shows the following message:
No details available, as Drive Encryption is not Active