How does Trellix protect users' privacy?
Personal Identifiable Information (PII) is not collected from any client systems. The data that the Product Improvement Program collects is only used to analyze product usage and unintended behavior in the client environment. The data collected is transferred over a secure channel and the Product Improvement Program server is inside the Trellix internal network.


Does the Product Improvement Program affect performance on client systems?
No. The Product Improvement Program runs on low priority and collects data only once per day, by default.


How much network bandwidth does the Product Improvement Program consume?
The Product Improvement Program consumes a minimal bandwidth (a few kilobytes) of data from each system.


What is the disk space consumed by the Product Improvement Program?
The Product Improvement Program requires a 2 MB installation footprint and 6.2 MB after installation.


What is the memory consumed by the Product Improvement Program?
The Product Improvement Program consumes an average memory of 2 MB.


How do I acquire/enroll in Product Improvement Program?
You can install the Product Improvement Program through ePolicy Orchestrator (ePO) and Trellix Agent (formerly McAfee Agent). To enroll, select (or leave selected) the Product Improvement Program option in the ePO Installer/Server-Settings/AgentPolicy.

How do I install the Product Improvement Program software and extension into ePO?
The Product Improvement Program is bundled with ePO.


How do I deploy the Product Improvement Program to client computers?
The ePO administrator can create a Product Deployment task to deploy the Product Improvement Program on multiple client systems.

For more information, see the Product Improvement Program Release Notes and Product Improvement Program Quick Start Guide.

For product documents, go to the Product Documentation portal.

What configuration features are available in the Product Improvement Program?
The only configuration that can be done for the Product Improvement Program is to turn it on or off.

How does the Product Improvement Program work?
The Product Improvement Program collects data from endpoints where Trellix products run and from ePO server. The collected data is aggregated at the ePO server. Once per day (default collection period), the aggregated data is sent to the Product Improvement Program server. The ePO administrator can view the data collected at the following location:
 

How is support for product changes, content updates, and other product integration handled in the Product Improvement Program?
Changes, content updates, and other product integration are done only as needed.


What reports are available for the Product Improvement Program?
The ePO administrator can view the types of data collected at the following location in the ePO server: