Error EE0F0015 Not a suitable card (after clicking Poll Card during preboot authentication)
Last Modified: 2023-04-26 10:09:50 Etc/GMT
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Error EE0F0015 Not a suitable card (after clicking Poll Card during preboot authentication)
Technical Articles ID:
KB75246
Last Modified: 2023-04-26 10:09:50 Etc/GMT Environment
Drive Encryption (DE) 7.x For details of DE 7.x supported environments, see KB79422 - Supported platforms for Drive Encryption 7.x. Summary
This error relates to a feature called Read Username from Smartcard. See KB75204 - Setup scenarios for the Drive Encryption and Endpoint Encryption feature 'Read Username from Smartcard' or the DE Product Guide for your product version. For product documents, go to the Product Documentation portal.
ProblemAfter you click Poll Card when logging in during the preboot authentication (PBA) environment, you see the following error:
Error EE0F0015 Not a suitable card CauseAn unsupported token is used during PBA.
SolutionFor details, see KB79787 - Supported tokens for authentication in Drive Encryption.
Affected ProductsLanguages:This article is available in the following languages: |
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