此文章没有与当前语言对应的版本,因此显示英文版。 |
How to submit Skyhigh Web Gateway virus and antimalware samples for analysis
Technical Articles ID:
KB62662
Last Modified: 2023/05/26
Last Modified: 2023/05/26
了解不断适应的 XDR 生态系统如何为您的企业赋能。
Trellix 首席执行官 Bryan Palma 解释称,现在亟需能够不断学习的安全防护。
下载 Magic Quadrant 报告,该报告根据执行能力和愿景完成情况,对 19 家供应商进行了评估。
Gartner 报告称,“XDR 是一种新兴技术,可以提供增强的威胁防护、检测和响应。”
企业在 2022 年应警惕哪些网络安全威胁?
网络安全行业绝不是一潭死水,而是危机不断,现在便是接受这一全新安全防护理念,将其转化为自身优势,为企业赋能的最佳时机。
网络安全领域备受信赖的两大领导者携手打造弹性化的数字世界。
Trellix 首席执行官 Bryan Palma 解释称,现在亟需能够不断学习的安全防护。
How to submit Skyhigh Web Gateway virus and antimalware samples for analysis
Technical Articles ID:
KB62662
Last Modified: 2023/05/26 EnvironmentSkyhigh Web Gateway (SWG)
Summary
To better support you as a SWG customer, Skyhigh Security has improved the processing of your virus and antimalware submissions. Obtaining a sample To accurately diagnose a suspected false detection, you must collect samples from within your environment. Use the instructions in the Submitting the sample Use the SWG virus detection block page to determine where to submit the sample:
IMPORTANT: For all submission processes, you must send the sample as a compressed and encrypted .zip file, using the word infected (lowercase, without quotes) as the encryption password.
Gateway Anti-Malware (GAM) Submit the sample in a Service Request: After you've collected and encrypted the sample using the NOTE: Make sure that you select Product as the source of your problem, and select Web Gateway in the Product field. (Don't select Malware as the source of your problem.) Along with the sample, provide the following:
AV
To submit suspected false-positive detections for analysis, perform the Avira Use the Avira submission website. After you submit a sample to Avira, you'll receive an automated notification email to confirm the submission status and associated Avira tracking number. You'll receive a final notification with the resolution within two days. NOTES:
Related InformationAlternative sample collection steps:
To contact Technical Support, go to the Create a Service Request page and log on to the ServicePortal.
AttachmentPrevious Document ID (Secured)
3049
|
|