You can set the log level to debug to collect more data when you are troubleshooting problems related to multiple ePO issues.
After debugging is enabled, the
Orion.log reports:
- If the user is using an incorrect user name or password
- Any communication with the ePO database
- Anything that happens on the console
The Tomcat service (ePolicy Orchestrator 5.x Application Server) records information in
Orion.log (
Server\logs folder).
IMPORTANT: Make sure that you disable the debug log setting after you troubleshoot and collect logs.
The instructions differ based on the version of ePO you are using. Make sure you follow the correct solution based on your ePO version.