Custom property task crashes with Trellix Agent 5.7.8 on Linux systems
Last Modified: 2023-01-27 11:06:54 Etc/GMT
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Custom property task crashes with Trellix Agent 5.7.8 on Linux systems
Technical Articles ID:
KB96279
Last Modified: 2023-01-27 11:06:54 Etc/GMT Environment
Trellix Agent (TA) 5.7.8 Linux (32-bit and 64-bit) Problem
If a custom property task is created and TA invokes the task, it causes the agent to crash every time the task is invoked. The (10497.10497) scheduler.Info: The task TEST - CustomProp1_test becomes active (10891.10891) maconfig.Info: Trellix Agent DB Healthcheck and restore initiated. (10891.10891) maconfig.Info: agent db check started (10891.10891) maconfig.Info: check all db files. (10891.10891) maconfig.Info: check ma db file. (10891.10891) maconfig.Info: check db file <ma.db>. (10891.10891) maconfig.Info: backup database file from </var/McAfee/agent/db/ma.db> to </var/McAfee/agent/db/ma.db.back>. (10891.10891) maconfig.Info: decrypt database file </var/McAfee/agent/db/ma.db> to </var/McAfee/agent/db/ma.db.decrypt> Cause
The custom property task is running the SolutionTechnical Support is investigating this issue. If you experience this issue, log on to the ServicePortal and create a Service Request. Include this article number in the Problem Description field.
Workaround
To avoid TA 5.7.8 from crashing, make sure that you disable all custom property tasks.
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