Les tâches de
AMCore mise à jour ne sont pas réussies. Lors de l’exécution d’une tâche client pour mettre à jour le contenu, le journal indique que le produit exécute le contenu le plus récent et se ferme.
Le mode de débogage signale les
masvc log entrées comme suit :
masvc(7128.3232) Updater.Debug: Script progress muecProgressEvent "3" Message "Extracting PkgCatalog.z."
masvc(7128.3232) Updater.Debug: Script progress muecProgressEvent "3" Message "Verifying amcore.mcs."
masvc(7128.3232) Updater.Debug: Script progress muecProgressEvent "3" Message "Downloading PkgCatalog.z."
masvc(7128.3232) Updater.Debug: Script progress muecProgressEvent "3" Message "Verifying PkgCatalog.z."
masvc(7128.3232) Updater.Debug: Script progress muecProgressEvent "3" Message "Extracting PkgCatalog.z."
masvc(7128.3232) Updater.Debug: Script progress muecProgressEvent "3" Message "Loading update configuration from: PkgCatalog.xml"
masvc(7128.3232) Updater.Debug: Script progress muecProgressEvent "3" Message "Product(s) running the latest AMCore."
Une comparaison avec le
Journal mcscript au cours de la même période affiche les entrées suivantes :
Running "C:\Program Files\Common Files\McAfee\Engine\AMCoreUpdater\amupdate.exe" /LPCPUID=AMCORE__2000:7560_3838307616:0001
Running "C:\Program Files\Common Files\McAfee\Engine\AMCoreUpdater\amupdate.exe" /LPCPUID=AMCORE__2000:7560_3838307616:0001
UpdatePlugin Initializing update plugin: AMCORE__2000:7560_3838307616:0001
downloader Sending update info to ma.client.updater.handler.AMCORE__2000:7560_3838307616:0001
downloader Failed to send update info to server ma.client.updater.handler.AMCORE__2000:7560_3838307616:0001
UpdatePlugin Error trace:
Thread [Main thread]->
SessMgr [SessionManager::runScript:C:\ProgramData\McAfee\Agent\update\UpdateMain.McS]->
ScrptExe [Executing section ScriptMain]->
ScrptExe [Executing section DetectInstalledProductsAndUpdate]->
ScrptExe [SetProductInfo]->
UpdatePlugin LPCException occurred in MfeUpdatePluginWrapper::setProductInfo()
ScrptExe Failed to set the product information. Setting SetMcShieldClientdll to FALSE
ScrptExe [Executing section DetectInstalledProductsAndUpdate]->
ScrptExe [Executing section DeinitPlugin]->
ScrptExe [DeinitSignalApp]->
ScrptExe Could not deinitialize the process with id - AMCORE__2000:7560_3838307616:0001 as no such process exists
Le journal suit les
macompatsvc entrées LPC de communication et de rapports comme suit :
macompatsvc(6860.6832) LpcConnMgr.Debug: Creating lpc channel for software id AMCORE__2000:7560_3838307616:0001
macompatsvc(6860.6832) LpcConnMgr.Debug: lpc channel created successfully
macompatsvc(6860.6832) LpcConnMgr.Debug: Initiating reverse connect on channel
macompatsvc(6860.6832) LpcConnMgr.Debug: Using magic number 889239751 for reverse connect
macompatsvc(6860.6832) LpcConnMgr.Debug: setting up reverse connect message for message queue
macompatsvc(6860.6832) LpcConnMgr.Debug: Posting connect message for message queue
macompatsvc(6860.6832) MsgQueue.Info: Posting message to message queue
macompatsvc(6860.6832) MsgQueue.Debug: Getting mutex for 896586460 109549027 2088252486
macompatsvc(6860.6832) MsgQueue.Error: Failed to find synchronization object for 896586460
macompatsvc(6860.6832) LpcConnMgr.Info: Unable to communicate with point product
macompatsvc(6860.6832) MEProtocol.Error: Third-party connect failed