-
Bahamas
Customer Service
Tel: 18339163943Tech Support
Tel: 18339163943
For more information, see Technical Support ServicePortal. -
Barbados
Customer Service
Tel: 1-8339164043Tech Support
Tel: 1-8339164043
For more information, see Technical Support ServicePortal. -
Bermuda
Customer Service
Tel: 1-8339163983Tech Support
Tel: 1-8339163983
For more information, see Technical Support ServicePortal. -
Canada
Customer Service
Tel: 1-800-937-2237Tech Support
Customers requiring technical assistance on products with a valid Business Support Grant can reach our Technical Support team online or via phone.
Website: https://thrive.trellix.com
Tel: 1-800-937-2237 -
Cayman Islands
Customer Service
Tel: 1-8339164026Tech Support
Tel: 1-8339164026
For more information, see Technical Support ServicePortal. -
Costa Rica
Soporte Técnico/Tech Support
Teléfono: 8007942108
Para obtener más información, consulte Technical Support ServicePortal. -
Dominican Republic
Customer Service
Teléfono: 1-8001485543Soporte Técnico/Tech Support
Teléfono: 1-8001485543
Para obtener más información, consulte Technical Support ServicePortal. -
Honduras
Customer Service
Teléfono: 80027916100Soporte Técnico/Tech Support
Teléfono: 80027916100
Para obtener más información, consulte Technical Support ServicePortal. -
Jamaica
Customer Service
Tel: 1-8333551068Tech Support
Tel:1-8338380238
For more information, see Technical Support ServicePortal. -
Netherlands Antilles
Customer Service
Tel: 0-8008-9386Tech Support
Tel: 0-8008-9386
For more information, see Technical Support ServicePortal. -
Trinidad and Tobago
Customer Service
Tel: 1-8339164065Tech Support
Tel: 1-8339164065
For more information, see Technical Support ServicePortal. -
United States
Enterprise Sales & Non-technical Assistance
Tel: 1-800-937-2237Enterprise Technical Support
Enterprise Support Website: https://thrive.trellix.com
Tel: 1-800-937-2237
Enterprise and SaaS Support Contact Information
Last Modified: 2024-07-29 04:19:57 Etc/GMT
Summary
IMPORTANT: If you're having an issue using supportm.trellix.com, you should have received an email from no-reply@trellix.com with login instructions for our new Trellix Thrive site. If you haven't received this email or are having issues accessing or using the Thrive Portal, please call our Customer Service team for assistance per your region/country below. For details about using the Thrive Portal, see the Trellix Thrive Portal User Guide.
How to contact us:
Enterprise and SaaS customers, select your region to view the phone number and contact information by country.
-
Argentina
Customer Service
Teléfono: 8002667582Soporte Técnico/Tech Support
Teléfono: 8002667582 -
Bolivia
Customer Service
Teléfono: 800103142Soporte Técnico/Tech Support
Teléfono: 800103142
Para obtener más información, consulte Technical Support ServicePortal. -
Brazil / Brasil
Atendimento ao Cliente/Customer Service
Telefones: 8000474106Suporte Técnico/Tech Support
Suporte Técnico Corporativo (Gold)/Gold Support
Telefones: 8000474106
Para obter mais informações, consulte o Technical Support ServicePortal. -
Chile
Customer Service
Teléfono: 800393385Soporte Técnico/Tech Support
Teléfono: 800393385
Para obtener más información, consulte Technical Support ServicePortal. -
Colombia
Customer Service
Teléfono: 01-8000114691Soporte Técnico/Tech Support
Teléfono: 01-8000114691
Para obtener más información, consulte Technical Support ServicePortal. -
Ecuador
Customer Service
Teléfono: 1800001414Soporte Técnico/Tech Support
Teléfono: 1800001414
Para obtener más información, consulte Technical Support ServicePortal. -
Mexico
Atención al Cliente/Customer Service
Teléfono: 8000622409Asistencia Técnica/Tech Support
Teléfono: 8000622409
Para obtener más información, consulte Technical Support ServicePortal. -
Nicaragua
Customer Service
Teléfono: 50518002202567Soporte Técnico/Tech Support
Teléfono: 50518002202567
Para obtener más información, consulte Technical Support ServicePortal. -
Panama
Soporte Técnico/Tech Support
Teléfono: 001-800-507-3853
Para obtener más información, consulte Technical Support ServicePortal. -
Peru
Customer Service
Teléfono: 80077833Soporte Técnico/Tech Support
Teléfono: 80077833
Para obtener más información, consulte Technical Support ServicePortal. -
Uruguay
Customer Service
Teléfono: 0004135985700Soporte Técnico/Tech Support
Teléfono: 0004135985700
Para obtener más información, consulte Technical Support ServicePortal. -
Venezuela
Customer Service
Teléfono: 8002403210Soporte Técnico/Tech Support
Teléfono: 8002403210
Para obtener más información, consulte Technical Support ServicePortal.
IMPORTANT: 00 800 6247 7463 might not work on all mobile phones. We are working with our telephony providers to resolve this issue.
-
Afghanistan
Tech Support
Tel: +1 214-231-0020
For more information, see Technical Support ServicePortal. -
Austria / Österreich
Customer Service
Tel: 0800783505Tech Support
Tel: 0800783505
For more information, see Technical Support ServicePortal. -
Bahrain
Tech Support
Tel: 8000 6842
For more information, see Technical Support ServicePortal. -
Belgium / Belgique / België
Customer Service
Tel: 0-8008-9386Tech Support
Tel: 0-8008-9386
For more information, see Technical Support ServicePortal. -
Czech Republic / Cestina
Customer Service
Tel: 00800 122 55624Tech Support
Tel: 800 700557
For more information, see Technical Support ServicePortal. -
Denmark / Danmark
Customer Service
Tel: 80200353Tech Support
Tel: 80200353
For more information, see Technical Support ServicePortal. -
Egypt
Tech Support
Tel: +1 214-231-0020
For more information, see Technical Support ServicePortal. -
Finland / Suomi
Customer Service
Tel: 0800392968Tech Support
Tel: 0800392968
For more information, see Technical Support ServicePortal. -
France
Service Client/Customer Service
Téléphone: 0805543959Support Technique/Technical Support
Téléphone: 0805543959
Site web: https://thrive.trellix.com -
Germany / Deutschland
Kundendienst/Customer Service
Tel: 08007242416Technischer Support/Tech Support
Unternehmenskunden/Business Customers Gold Support
Telefon: 08007242416
Weitere Informationen finden Sie unter Technical Support ServicePortal. -
Greece
Customer Service
Tel: 0080031221303Tech Support
Tel: 0080031221303
For more information, see Technical Support ServicePortal. -
Hungary
Tech Support
Tel: 0680983423 (Toll-share) -
Iraq
Tech Support
Tel: +1 214-231-0020
For more information, see Technical Support ServicePortal. -
Ireland / Eire
Customer Service
Tel: 1800566566Tech Support
Tel: 1800566566
For more information, see Technical Support ServicePortal. -
Israel
Customer Service
Tel: +1 214-231-0020Tech Support
Tel: +1 214-231-0020
For more information, see Technical Support ServicePortal. -
Italy / Italia
Assistenza Client/Customer Service
Telefono: 800180839Tech Support
Telefono: 800180839
Per maggiori informazioni, guarda Technical Support ServicePortal. -
Jordan
Tech Support
Tel: +1 214-231-0020
For more information, see Technical Support ServicePortal. -
Kuwait
Tech Support
Tel: +1 214-231-0020
For more information, see Technical Support ServicePortal. -
Lebanon
Tech Support
Tel: +1 214-231-0020
For more information, see Technical Support ServicePortal. -
Luxembourg
Customer Service
Tel: 80085539Tech Support
Tel: 80085539
For more information, see Technical Support ServicePortal. -
Middle East
Customer Service
Tel: 0018009372237Tech Support
Tel: 0018009372237
United Arab Emirates Tel: +1 214-231-0020 / 80004412069
For more information, see Technical Support ServicePortal. -
Netherlands / Nederland
Customer Service
Tel: 08000200505Technische Support/Tech Support
Tel: 08000200505
For more information, see Technical Support ServicePortal. -
Norway / Norge
Customer Service
Tel: 80031529Tech Support
Tel: 80031529
For more information, see Technical Support ServicePortal. -
Oman
Tech Support
Tel: +1 214-231-0020
For more information, see Technical Support ServicePortal. -
Palestine
Tech Support
Tel: +1 214-231-0020
For more information, see Technical Support ServicePortal. -
Poland / Polska
Customer Service
Tel: 800080687Wsparcie Techniczne/Tech Support
Tel: 800080687
For more information, see Technical Support ServicePortal. -
Portugal
Customer Service
Tel: 00800-6247-7463Tech Support
Tel: 00800-6247-7463
For more information, see Technical Support ServicePortal. -
Qatar
Tech Support
Tel: +1 214-231-0020
For more information, see Technical Support ServicePortal. -
Saudi Arabia
Tech Support
Tel: 8008501685
For more information, see Technical Support ServicePortal. -
South Africa
Tech Support
Tel: 0800002138
For more information, see Technical Support ServicePortal. -
Spain / España
Atención a Clientes/Customer Service
Teléfono: 900751781Soporte Técnico / Technical Support
Teléfono: 900751781
Si desea más información, diríjase Technical Support ServicePortal. -
Sweden / Sverige
Tech Support
Tel: 0201604782
For more information, see Technical Support ServicePortal. -
Switzerland / Schweiz / Suisse
Tech Support/ Technische Support/Support Technique/Assistenza Tecnica
Tel: 0800005744 (Only accessible with a landline phone.)
For more information, see Technical Support ServicePortal. -
Turkey / Türkiye
Müsteri Hizmeti/Customer Service
Business Customers
Email: Contact your account manager.Teknik Destek/Tech Support
Tel: +1 214-231-0020
Email: Contact your account manager.
For more information, see Technical Support ServicePortal. -
United Arab Emirates
Tech Support
Tel: +1 214-231-0020 / 80004412069
For more information, see Technical Support ServicePortal. -
United Kingdom
Tech Support
Tel: 08000224718
For more information, see Technical Support ServicePortal. -
Yemen
Tech Support
Tel: +1 214-231-0020
For more information, see Technical Support ServicePortal.
-
Australia
Customer Service
Tel: 1 800 073 267Tech Support
Tel: 1 800 073 267
For more information, see Technical Support ServicePortal. -
Bangladesh
Customer Service
Tel: 157 0011 or 18884196400Tech Support
Tel: 157 0011 or 888 419 6460
For more information, see Technical Support ServicePortal. -
China
客户服务 / Customer Service
电话: 800 810 6030技术支持 / Tech Support
电话: 800 810 6030
有关详细信息，请参阅技术支持 Technical Support ServicePortal. -
Hong Kong
Customer Service
Tel: 800 962 443Tech Support
Tel: 800 962 443
For more information, see Technical Support ServicePortal. -
India
Technical Support Portal – Technical Support Portal
Toll Free Number (Technical Support & Customer Service) : 000 800 050 2088 -
Indonesia
Customer Service
Tel: 0018038540014Tech Support
Tel: 0018038540014
For more information, see Technical Support ServicePortal. -
Japan/日本
ご契約済お客様向けのテクニカルサポート(技術サポート)窓口
ビジネスサポートご契約のお客様
Tel: 03 5539 2066サクセスプランご契約のお客様
Tel: 03 5539 2067Trellix・Skyhigh Security パートナー契約事業者様
Tel: 03 5539 2068ハードウェアサポートご契約のお客様
Tel: 03 5539 2069
Webサイト: https://thrive.trellix.com -
South Korea
전화: 080-006-5500
자세한 내용은 기술 지원 ServicePortal을 참조하십시오. -
Malaysia
Customer Service
Tel: 1 800 813 385Tech Support
Tel: 1 800 813 385
For more information, see Technical Support ServicePortal. -
New Zealand
Customer Service
Tel: 0800 446 208Tech Support
Tel: 0800 446 208
For more information, see Technical Support ServicePortal. -
Philippines
Customer Service
Tel: 1 800 8908 6578 (Philippines Globe)Tech Support
Tel: 1 800 8908 6578 (Philippines Globe)For more information, see Technical Support ServicePortal.
-
Singapore
Customer Service
Tel: 800 130 1587Tech Support
Tel: 800 130 1587
For more information, see Technical Support ServicePortal. -
Taiwan
客戶服務 / Customer Service
電話 : 0800 666 227技術支援 / Tech Support
電話 : 0800 666 227
如需詳細資訊，請參閱技術支援 Technical Support ServicePortal. -
Thailand
Customer Service
Tel: 1 800 011 480Tech Support
Tel: 1 800 011 480
For more information, see Technical Support ServicePortal. -
Vietnam
Customer Service
Tel: 12280932 when accessed from Viettel phones
12032574 when accessed from VNPT phones
121020141 when accessed from Mobiphone phonesTech Support
Tel: 12280932 when accessed from Viettel phones
12032574 when accessed from VNPT phones
121020141 when accessed from Mobiphone phones
For more information, see Technical Support ServicePortal.
-
Australia
Tel: 1 800 259 836
-
Austria
Tel: 0800 291 082
-
Belgium
Tel: 0800 739 87
-
Brazil
Tel: 0800 038 0642
-
Bulgaria
Tel: 00 800 118 1130
-
China
Tel: 400 178 8265
-
Croatia
Tel: 0 800 7379
-
Czech Republic
Tel: 800 200 289
-
Denmark
Tel: 808 869 51
-
Egypt
Tel: 0800 000 0292
-
Estonia
Tel: 800 0100 1205
-
Finland
Tel: 0800 915 476
-
France
Tel: 080 090 9520
-
Germany
Tel: 0800 182 7618
-
Greece
Tel: 00 800 161 2203 5719
-
Hong Kong
Tel: 080 0908404
-
Iceland
Tel: 800 9936
-
India
Tel: 000 800 100 7925
-
Indonesia
Tel: 001 803 020 5672
-
Ireland
Tel: 1800 948 617
-
Israel
Tel: 180 924 5939
-
Italy
Tel: 800 871 924
-
Japan (Toll free)
Tel: 0053 11 61231
-
Japan (Direct line)
Tel: +81345774444
-
Latvia
Tel: 800 045 13
-
Lithuania
Tel: 880 031 772
-
Malaysia
Tel: 1 800 805 456
-
Mexico
Tel: 01 800 099 0415
-
New Zealand
Tel: 0 800 450 727
-
Norway
Tel: 800 126 10
-
Philippines
Tel: 1 800 1110 1801
-
Poland
Tel: 00 800 112 4571
-
Portugal
Tel: 800 819 135
-
Qatar
Tel: 800 1001 11
-
Romania
Tel: 0 800 40 0 070
-
Russia
Tel: 8 800 100 6248
-
Saudi Arabia
Tel: 800 814 5676
-
Singapore
Tel: 800 101 3032
-
Slovakia
Tel: 080 060 6524
-
South Africa
Tel: 0800 980 444
-
South Korea
Tel: 00 798 142 037 125
-
Spain
Tel: 00 947 636
-
Sri Lanka
Tel: 788 155836
-
Sweden
Tel: 02 079 5905
-
Switzerland
Tel: 0800 836 435
-
Taiwan
Tel: 00 801 127 102
-
Thailand
Tel: 001 800 152 050 955
-
Turkey
Tel: 00 800 142 051 111
-
UAE
Tel: 800 0357 03392
-
UK
Tel: 0808 178 0483
-
USA (Direct line)
Tel: +1 855 434 7339
-
USA (Main line - Toll free)
Tel: +1 877 347 3393
-
Vietnam
Tel: 1 800 4903
-
Other countries
Tel: +1 408.324.9400
Affected Products
Languages:
This article is available in the following languages:
