March 15, 2022 EDR 4.0 release contains only the Windows client package (Linux and macOS packages aren't included)

Technical Articles ID: KB95371
Last Modified: 2023-07-12 10:18:20 Etc/GMT

Environment

Endpoint Detection and Response (EDR) 4.0

Summary

The EDR 4.0.0 release is applicable only to endpoints with the Windows 64-bit operating system. It isn't applicable to endpoints with macOS and Linux operating systems. Installing the EDR 4.0 product extensions replaces the EDR client package that's used to deploy to the managed clients.

Problem

The EDR Agent Deployment task can deploy the EDR 4.0 client installer package to Windows systems. But, no deployment is available for Linux or macOS operating systems.

Cause

The March 15, 2022 release of EDR 4.0 contains only the Windows client installer package; it doesn't currently apply to Linux or macOS operating systems.

The EDR client installer package is bundled with the EDR Client Extension package. When the EDR Client Extension package is installed, the client packages in the ePO Master Repository are overwritten. This process removes the previous EDR 3.x client packages, which are still applicable to Linux and macOS.

Solution

EDR Client Package 4.0.0.1408 now contains Windows installer 4.0.0.1408, Linux installer 3.5.2.1104, and macOS installer 3.5.2.1104.

Our product software, upgrades, maintenance releases, and documentation are available on the Product Downloads site.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Affected Products

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Knowledge Center

March 15, 2022 EDR 4.0 release contains only the Windows client package (Linux and macOS packages aren't included)

Environment

Summary

Problem

Cause

Solution

Affected Products

Languages:

Title

Title

Knowledge Center

March 15, 2022 EDR 4.0 release contains only the Windows client package (Linux and macOS packages aren't included)

Environment

Summary

Problem

Cause

Solution

Affected Products

Languages:

Choose your region

Title

Title