Deployments fail when Adaptive Threat Protection installs before Threat Prevention in an Endpoint Security 10.7.0 November 2021 Update deployment task

Technical Articles ID: KB95310
Last Modified: 2022-02-24 00:07:12 Etc/GMT

Environment

Endpoint Security (ENS) Adaptive Threat Protection (ATP) 10.7.0 September 2021 Update
ENS Threat Prevention 10.7.0 September 2021 Update

Problem

In environments that run ENS 10.7.0 September 2021 Update, ENS 10.7.0 November 2021 Update deployment tasks that are configured with multiple modules of ENS in addition to the ATP module can fail. The failure results in instances where the Threat Prevention module installs without the requisite Platform module, which leads to unexpected behavior on client systems.

Solution

This issue is resolved in ENS 10.7.0 February 2022 Update.

Our product software, upgrades, maintenance releases, and documentation are available on the Product Downloads site.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Workaround

Remove the ATP module from the existing deployment task that contains multiple ENS modules, and deploy it in a separate task.

Affected Products

Languages:

This article is available in the following languages:

Knowledge Center

Deployments fail when Adaptive Threat Protection installs before Threat Prevention in an Endpoint Security 10.7.0 November 2021 Update deployment task

Environment

Problem

Solution

Workaround

Affected Products

Languages:

Title

Title

Knowledge Center

Deployments fail when Adaptive Threat Protection installs before Threat Prevention in an Endpoint Security 10.7.0 November 2021 Update deployment task

Environment

Problem

Solution

Workaround

Affected Products

Languages:

Choose your region

Title

Title