Core.addUser API fails when the password isn't complex enough

Technical Articles ID: KB94409
Last Modified: 2023-08-09 05:58:24 Etc/GMT

Environment

ePolicy Orchestrator (ePO) 5.10 Update 9

Problem

When you try to use the core.addUser API command to add a user to ePO, the command fails.

The following error is displayed when you execute the API command:

Your password must be at least eight characters long.
It must contain at least one uppercase (A-Z) letter, one lowercase letter (a-z), one number (0-9), and one punctuation mark or special character (#?!@$%^&*-).

This issue occurs even when the password strength criteria settings are disabled.

Adding a user through the console using the same password is successful.

Solution

This issue is resolved in ePO 5.10.0 Update 11, which is available from either the Software Catalog or the Product Downloads site.

NOTE: You need a valid Grant Number to access the update.

To view all resolved issues, see KB90382 - ePolicy Orchestrator 5.10.x Known Issues.

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Core.addUser API fails when the password isn't complex enough

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Core.addUser API fails when the password isn't complex enough

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