Unable to update MED_DAT on a Linux system
Last Modified: 2023-05-16 08:40:19 Etc/GMT
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Unable to update MED_DAT on a Linux system
Technical Articles ID:
KB94375
Last Modified: 2023-05-16 08:40:19 Etc/GMT Environment
Endpoint Security for Linux Threat Prevention (ENSLTP) 10.x McAfee Agent (MA) 5.7 Medium DATs (MEDDAT) Problem
Any assigned client task configured to update the The errors below are recorded in the [ScrptExe] [I] Line 614: RunScript dwRet = /var/McAfee/agent/update/Current/MED_DAT_1000/datdet.mcs, ScriptMain [ScrptMgr] [I] Loading and parsing: /var/McAfee/agent/update/Current/MED_DAT_1000/datdet.mcs [ScrptExe] [I] Executing section: [ScriptMain] [9020] (16384) [UpdatePlugin] [I] Initializing update plugin: ENDP_AM_1070LYNX [9020] (16384) [UpdatePlugin] [I] Creating instance of LPC updater callback interface [9020] (16384) [UpdatePlugin] [I] Successfully created updater callback LPC interface [9020] (16384) [ScrptExe] [I] Executing section: [IsProductUsingTheV2Interface] [9020] (16384) [UpdatePlugin] [I] Getting product information using LPC [9020] (16384) [UnxLpcChnl] [I] Connecting to LPC server [9020] (16384) [ScrptExe] [E] Failed to get the product information. Setting EngineInterface to FALSE [9020] (16384) [ScrptExe] [I] Executing section: [EnumerateThroughProducts] The errors below are recorded in the ERROR TpAgentAdaptor [17437] Error in getting the Managed mode setting of McAfee Agent ERROR MsgBusEnterpriseAgent [17437] Error in getting Agent settings. Agent Information implementation instance is not available ERROR TpAgentAdaptor [17437] Error in getting the Managed mode setting of McAfee Agent INFO ENSLMain [17437] Going to start MessageBus registration. INFO ENSLMain [17437] Started MessageBus registration. INFO ma_client [17437] registering for ma client notifications. INFO ma_client [17437] no msgbus version, msgbus is not ready The AgentVersion=5.7.0.194 MsgbusVersion=5.7.0.194 InstallPath=/opt/McAfee/agent DataPath=/var/McAfee/agent AgentMode=1 Solution
This issue is resolved in McAfee Agent 5.7.3. This version is available from either the ePO Software Manager or the Product Downloads site. NOTE: You need a valid Grant Number to access the update. To view other known and resolved issues, see KB93773 - Trellix Agent 5.7.x Known Issues. Workaround
Manually provision the agent on the Linux system. For help on how to run the Example # ./maconfig -provision -managed -auto -dir /var/McAfee/agent/keystore -epo <ePO_IP:8443> Enter ePO user name: Enter ePO user password: Affected ProductsLanguages:This article is available in the following languages: |
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