Scheduled on-demand scans do not run due to incorrect "softwareid" value
Last Modified: 3/3/2023
Affected Products
Languages:
This article is available in the following languages:
Trellix CEO, Bryan Palma, explains the critical need for security that’s always learning.
As per Gartner, "XDR is an emerging technology that can offer improved threat prevention, detection and response."
Trellix announced the establishment of the Trellix Advanced Research Center to advance global threat intelligence.
Trellix Advanced Research Center analyzes threat data on ransomware, nation-states, sectors, vectors, LotL, MITRE ATT&CK techniques, and emails.
After December 1, 2024, please log in to the Thrive Portal for support, knowledge articles, tools, and downloads. For information about using the Thrive Portal, view the Trellix Thrive Portal User Guide.
Scheduled on-demand scans do not run due to incorrect "softwareid" value
Technical Articles ID:
KB93812
Last Modified: 3/3/2023 Environment
Endpoint Security (ENS) Threat Prevention 10.7.0, 10.6.1
Problem
After an upgrade to ENS 10.6.1 or ENS 10.7.0, scheduled on-demand scan (ODS) tasks do not run.
Cause
The ENS upgrade does not modify the existing ODS tasks, which leaves the previous version data in the " Solution
This issue is resolved in McAfee Agent 5.6.6 and McAfee Agent 5.7.2.
Workaround
Make any change to the ODS task and save it. The change to the task allows the task to run as expected.
Related InformationAffected ProductsLanguages:This article is available in the following languages: |
|