Incorrect position of the language drop-down list on the ePO logon page

Technical Articles ID: KB93520
Last Modified: 2023-08-07 12:18:29 Etc/GMT

Environment

ePolicy Orchestrator (ePO) 5.10.0 Update 9

Problem

After an upgrade to ePO 5.10 Update 9, the ePO logon page no longer displays a language drop-down list.

Instead, the following list of language hyperlinks is displayed.

After you click any of the language links, it shows the expected language drop-down list.

This issue is cosmetic and intermittent. It's seen on systems where the internet browser cache isn't cleared automatically.

Cause

The logon page layout has been changed in ePO 5.10 Update 9. The old browser cache can cause improper rendering of the new logon page.

Solution

Take the following actions:

Close all browser sessions before running the Updater tool.
Users must start the browser on completion of the update process, and after all services have started.
It's also recommended to clear your internet browser cache.

Affected Products

Languages:

This article is available in the following languages:

Knowledge Center

Incorrect position of the language drop-down list on the ePO logon page

Environment

Problem

Cause

Solution

Affected Products

Languages:

Title

Title

Knowledge Center

Incorrect position of the language drop-down list on the ePO logon page

Environment

Problem

Cause

Solution

Affected Products

Languages:

Choose your region

Title

Title