Windows 10 Virtual Desktop clients return incorrectly the 'OS Type' as Server 2019
Last Modified: 2020-12-08 23:24:28 Etc/GMT
Affected Products
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Windows 10 Virtual Desktop clients return incorrectly the 'OS Type' as Server 2019
Technical Articles ID:
KB93375
Last Modified: 2020-12-08 23:24:28 Etc/GMT Environment
McAfee Agent (MA) 5.6.x Supported Virtual Desktop clients To view the supported environments article, see KB51573 - Supported platforms for McAfee Agent 5.x. ProblemThe Windows Virtual Desktop client that runs Windows 10 reports the '
This issue is seen after you install MA 5.6 on the Virtual Desktop clients. Cause
Windows 10 Enterprise multi-session is a virtual edition of Windows 10 Enterprise. One of the differences between them is that this operating system reports the ProductType as having a value of 3. The value of 3 is the same value assigned to Windows Server. This property keeps the operating system compatible with the following:
McAfee Agent takes the value and translates it as a server, which in turn identifies it as Windows Server 2019. More information regarding the above can be found in the following Microsoft article. Solution
The Issue is resolved with McAfee Agent 5.7.0. Issue resolutions in updates and major releases are cumulative; Technical Support recommends that you install the latest version. To find the most recent release for your product, go to the Product Downloads site.
Our product software, upgrades, maintenance releases, and documentation are available on the Product Downloads site.
NOTE: You need a valid Grant Number for access. See KB56057 - How to download product updates and documentation for more information about the Product Downloads site, and alternate locations for some products. Affected ProductsLanguages:This article is available in the following languages: |
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