Endpoint Security doesn't honor "Use system proxy settings" on Windows Server Core

Technical Articles ID: KB92206
Last Modified: 2023-06-06 07:55:08 Etc/GMT

Environment

Endpoint Security (ENS) 10.x

Microsoft Windows Server Core 2019, 2016, 2012

Problem

ENS doesn't honor the option Use system proxy settings for proxy settings on Windows Server Core. This fact results in the following issues:

Global Threat Intelligence (GTI) and TrustedSource connectivity don't work if the network traffic has to go through the proxy.
Detections that depend on GTI and TrustedSource aren't detected.
AMCore and Exploit Prevention content updates don't work on an unmanaged client.

Solution

This issue is resolved in the ENS 10.7.0 February 2020 Update.

Our product software, upgrades, maintenance releases, and documentation are available on the Product Downloads site.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Workaround

Explicitly set the proxy server:

From the ePolicy Orchestrator console, set the proxy server at the Endpoint Security Common Options policy. Click the Show Advanced, Proxy Server section, Configure proxy server.
From the ENS client, set the proxy server as follows:
- Settings, Common, Proxy Server section, Configure proxy server
- Settings, Common, Source Sites for Updates section, Configure proxy server

Affected Products

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Endpoint Security doesn't honor "Use system proxy settings" on Windows Server Core

Environment

Problem

Solution

Workaround

Affected Products

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Knowledge Center

Endpoint Security doesn't honor "Use system proxy settings" on Windows Server Core

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Solution

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Affected Products

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