Unable to save policy after migrating an MNE 4.x system to MNE for MVISION ePO

Technical Articles ID: KB92082
Last Modified: 2022-10-11 12:23:03 Etc/GMT

Environment

Management of Native Encryption (MNE) 1910 for MVISION ePolicy Orchestrator (ePO)
MNE 4.x

Summary

MNE supports migration from an on-premises ePO Server to MNE 1910 for MVISION ePO.

Problem

You're unable to save the MNE policy within MVISION ePO after you edit it.

You see this issue after you migrate a system managed by an MNE 4.x administrator extension to the MNE for MVISION ePO extension.

Cause

MNE 1910 for MVISION ePO adds more policy options that are not available in the MNE 4.x administrator extension.

Solution

The issue is resolved with MNE 1910 Update 1 for MVISION ePO.

Our product software, upgrades, maintenance releases, and documentation are available on the Product Downloads site.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Workaround

Upgrade your on-premises version of the MNE administrator extension to version 5.x before you perform the migration.

NOTE: Duplicate the policy that has been assigned to the migrated system when both the following apply:

A system has already been migrated.
The system is managed by MVISION ePO.

This workaround updates the policy with the latest policy options, which allows you to edit and save the policy.

Affected Products

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Knowledge Center

Unable to save policy after migrating an MNE 4.x system to MNE for MVISION ePO

Environment

Summary

Problem

Cause

Solution

Workaround

Affected Products

Languages:

Title

Title

Knowledge Center

Unable to save policy after migrating an MNE 4.x system to MNE for MVISION ePO

Environment

Summary

Problem

Cause

Solution

Workaround

Affected Products

Languages:

Choose your region

Title

Title