Unable to see restricted tags when logged in as a user that has permissions dynamically assigned

Technical Articles ID: KB91946
Last Modified: 2023-08-01 04:51:42 Etc/GMT

Environment

ePolicy Orchestrator (ePO) 5.10 Update 1–4

Problem

When you restrict a tag to a specific permission set, any user who has this permission set assigned dynamically isn't able to see the tag when navigating to the Tag Catalog.

Tags that aren't restricted to a specific permission set are visible.

If you log on to the ePO console using a user account that has this same permission set assigned manually, the tag is visible in the Tag Catalog.

Cause

There's an issue with the product. Dynamically assigned permission sets aren't populated in the table used by the tag restrictions to view users and permissions.

Solution

This issue is resolved in ePolicy Orchestrator 5.10.0 Update 5, which is available from the Product Downloads site.

NOTE: You need a valid Grant Number to access the update.

To view other known and resolved issues, see KB90382 - ePolicy Orchestrator 5.10.x Known Issues.

Workaround

Modify the user account in question, and manually assign the permission set so that the tag is restricted.

Affected Products

Languages:

This article is available in the following languages:

Knowledge Center

Unable to see restricted tags when logged in as a user that has permissions dynamically assigned

Environment

Problem

Cause

Solution

Workaround

Affected Products

Languages:

Title

Title

Knowledge Center

Unable to see restricted tags when logged in as a user that has permissions dynamically assigned

Environment

Problem

Cause

Solution

Workaround

Affected Products

Languages:

Choose your region

Title

Title