ePO console displays with the title 'McAfee Foundation Services' and a blank screen after logon
Last Modified: 2023-06-07 10:49:13 Etc/GMT
Affected Products
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ePO console displays with the title 'McAfee Foundation Services' and a blank screen after logon
Technical Articles ID:
KB91805
Last Modified: 2023-06-07 10:49:13 Etc/GMT Environment
ePolicy Orchestrator (ePO) 5.10.0, 5.9.x
Problem
The ePO console opens, but shows the following unexpected title:
After successful logon, only a blank screen loads in the browser. The POST /remote/epo.command.areServerCertsValidCmd.do HTTP/1.1 - 401 [http-nio-8444-exec-3] [-] 0ms POST /remote/epo.command.isAgentHandlerCertValidCmd.do HTTP/1.1 - 401 [http-nio-8444-exec-25] [-] 0ms The E #02648 MCUPLOAD SecureHttp.cpp(863): Failed to query auth schemes (error=4317) . E #02648 NAIMSERV servinit.cpp(1360): Failed to validate server certificate. E #02648 NAIMSERV servinit.cpp(1364): Response: Error 1 : E #02648 NAIMSERV No such command: epo.command.areServerCertsValidCmd E #02648 NAIMSERV servinit.cpp(246): Failed to validate agent handler certificate. E #02648 NAIMSERV servinit.cpp(250): Response: Error 1 : E #02648 NAIMSERV No such command: epo.command.isAgentHandlerCertValidCmd The ERROR [http-nio-8444-exec-2] auth.OrionUser - OrionUser: invalid auth type:pwd ERROR [http-nio-8444-exec-2] server.OrionLoginModule - Failed to login due to invalid password for user: system_WIN2012 ERROR [http-nio-8443-exec-7] auth.OrionUser - OrionUser: invalid auth type:pwd ERROR [http-nio-8443-exec-7] server.OrionLoginModule - Failed to login due to invalid password for user: system_WIN2012 Cause
One of the following applies:
There are at least 40 or more Solution
From a backup, restore the full contents of the folder Related Information
For a related article where several dependency errors display when trying to log on to the ePO console, see KB70963 - Several dependency errors display when you try to log on to the ePO console. NOTE: Although you don't see dependency error messages in the console in KB70963 - Several dependency errors display when you try to log on to the ePO console, it still covers partially installed extensions. Affected ProductsLanguages:This article is available in the following languages: |
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