Application and Change Control Global Threat Intelligence registered server connection fails in ePO 5.10.x
Last Modified: 11/24/2022
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Application and Change Control Global Threat Intelligence registered server connection fails in ePO 5.10.x
Technical Articles ID:
KB91492
Last Modified: 11/24/2022 Environment
Application and Change Control (ACC) 8.2.x ePolicy Orchestrator (ePO) 5.10.x Summary
An error can occur when you try to test the connection between ePO 5.10 and the Global Threat Intelligence (GTI) server.
Problem
When you test the connectivity between the ACC 8.2.x registered server in ePO 5.10.x, the GTI servers fail with an Internal Server Error. The Cause
4096-bit RSA key length isn't supported in ePO 5.10 because of changes in the cryptologic library. Solution
This issue is resolved in the Application Control Extension 8.2.1.229.
Workaround
To support ePO 5.10, update the ACC client keys with 2048-bit keys instead of the 4096 length keys. Follow the steps below:
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