The ePO Event Parser service becomes unresponsive intermittently, with varying frequency.
Events stop being processed from the ePO Server Events folder.
The Windows Event log records errors similar to the following:
Faulting application name: EventParser.exe. Version: 5.10.0.2428. time stamp: 0x5b7f67b2 Faulting module name: ntdll.dll. Version: 6.3.9600.18895. time stamp: 0x5a4b127e Exception code: 0xc0000374 Fault offset: 0x000e6214 Faulting process id: 0x27e0 Faulting application start time: 0xEventParser.exe0 Faulting application path: EventParser.exe1 Faulting module path: EventParser.exe2 Report Id: EventParser.exe3 Faulting package full name: EventParser.exe4 Faulting package-relative application ID: EventParser.exe
Faulting application name: EventParser.exe. Version: 5.10.0.2428. time stamp: 0x5b7f67b2 Faulting module name: ccme_base.dll. Version: 4.1.2.0. time stamp: 0x565be4b4 Exception code: 0xc0000005 Fault offset: 0x0001a60c Faulting process id: 0xfc4 Faulting application start time: 0xEventParser.exe0 Faulting application path: EventParser.exe1 Faulting module path: EventParser.exe2 Report Id: EventParser.exe3 Faulting package full name: EventParser.exe4 Faulting package-relative application ID: EventParser.exe5
Faulting application name: EventParser.exe. Version: 5.10.0.2428. time stamp: 0x5b7f67b2 Faulting module name: ucrtbase.DLL. Version: 10.0.14393.2247. time stamp: 0x5adc1a6f Exception code: 0xc0000409 Fault offset: 0x000891eb Faulting process id: 0x2220 Faulting application start time: 0xEventParser.exe0 Faulting application path: EventParser.exe1 Faulting module path: EventParser.exe2 Report Id: EventParser.exe3 Faulting package full name: EventParser.exe4 Faulting package-relative application ID: EventParser.exe5
The
Eventparser.log records several entries similar to the following:
E #30916 MFEFIPS mfefips_SSLSubSys.cpp(236): Error writing 3630 SSL bytes to 10.2.156.177:6514 (-1 returned)
