An unexpected error occurred (when a permission set-based user modifies multi-slot policy assignments)

Technical Articles ID: KB91371
Last Modified: 2021-11-17 16:50:45 Etc/GMT

Environment

ePolicy Orchestrator (ePO) 5.10.0 Update 1–2

Problem

When a permission set-based user tries to edit the policy assignment of a multi-slot based policy, such as Host Intrusion Prevention IPS Rules, the following message displays in the console:

An unexpected error occurred

NOTE: A permission set-based user is any user that isn’t a global administrator.

The Application Server (Tomcat) log, orion.log, records a message similar to the following:

The input group node does not belong to the tenant user

System Change

You installed ePO 5.10.0 or upgraded to ePO 5.10 Update 1, or 2.

Solution

This issue is resolved in ePolicy Orchestrator 5.10.0 Update 3, which is available from the Product Downloads site.

NOTE: You need a valid Grant Number for access.

To view other known and resolved issues, see KB90382 - ePolicy Orchestrator 5.10.x Known Issues.

Workaround

Modify the multi-slot policy assignment using an account with global administrator rights.

Affected Products

Languages:

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Knowledge Center

An unexpected error occurred (when a permission set-based user modifies multi-slot policy assignments)

Environment

Problem

System Change

Solution

Workaround

Affected Products

Languages:

Title

Title

Knowledge Center

An unexpected error occurred (when a permission set-based user modifies multi-slot policy assignments)

Environment

Problem

System Change

Solution

Workaround

Affected Products

Languages:

Choose your region

Title

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