A system crash (blue screen) occurs after you successfully install or upgrade to either of the following:
- ENS 10.x
- MOVE AV MP 4.8.0.186 and later
After a system restart, the computer enters a reboot cycle after it shows a system crash (blue screen) with the following crash details:
- Bugcheck 7E
- Error: Stop: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF8800217F198, 0xFFFFF880009A8F68, 0xFFFFF880009A87D0)
- CLASSPNP.SYS - Address FFFFF8800217F198 base at FFFFF8800217E000, DateStamp 4ce7929b MER mfeclnk.sys
This issue is seen on
Citrix XenApp clients running the Citrix File System Minifilter PVS driver.
The following driver versions are older than PVS 7.6:
- cfsdep Citrix File System Minifilter XC
c:\windows\system32\drivers\cfsdep.sys
- cfsdep2 Citrix File System Minifilter PVS
c:\windows\system32\drivers\cfsdep2.sys
