How to upgrade the operating system to the Windows 10 Anniversary Update with Drive Encryption 7.2 or 7.1 Update 3 Hotfix 1148978

Technical Articles ID: KB87909
Last Modified: 2023-12-12 11:46:32 Etc/GMT

Environment

Drive Encryption (DE) 7.2, 7.1 Update 3 Hotfix 1148978 (build 7.1.3.604)

Microsoft Windows 10 version 1607 (Anniversary Update)

For details of DE-supported environments, see KB79422 - Supported platforms for Drive Encryption 7.x.

Summary

IMPORTANT: Customers are advised to use the latest upgrade process, documented in KB89000 - How to upgrade the operating system to Windows 10 or 11 with Drive Encryption installed, which covers how to upgrade the operating system to Windows 10 Creators Update or later, with DE 7.2.1 or later installed.

Recent updates to this article

Date	Update
December 11, 2023	Updated the attachment by replacing it with 'OSUpgradeDriverPackage_V3'.
March 31, 2023	Removed "McAfee" references and made minor formatting changes.

This article provides the steps and scripts to support customers who want to upgrade to the Windows 10 Anniversary Update, on systems using DE 7.1.3 Hotfix 1148978 or later. The hotfix is available on the Product Downloads site, using a valid grant number.

Microsoft provided a new command-line switch, /ReflectDrivers, which is available only in the Windows 10 Anniversary Update. It allows drivers to be added to the operating system image during the setup and installation phase, via configuration file (*.inf). For more information about this new command-line switch and others, see this Microsoft Document.

Upgrades are supported from the following operating systems, which are configured to use either a Basic Input or Output System (BIOS) or Unified Extensible Firmware Interface system, to the Windows 10 Anniversary Update:

Windows 7
Windows 8.0
Windows 8.1
Windows 10 (Released to World)
Windows 10 version 1511 (November Update)

IMPORTANT:

See KB89000 - How to upgrade the operating system to Windows 10 or 11 with Drive Encryption installed.
DE 7.1 Update 3 Hotfix 1148978 (build 7.13.604) or later must be in place before you start the upgrade to Windows 10 Anniversary Update.
Support for Opal upgrades isn't available.
Download the Windows 10 ISO from the Microsoft Volume Licensing Service Center site.

WARNING: The steps contained in this article do not work for the Windows 10 ISO from the public Microsoft Download Center.
You must complete the procedure in this article when upgrading to the Windows 10 Anniversary Update.

WARNING: If you perform the upgrade without first following the instructions outlined in this article, after the first system restart, Windows fails to boot correctly and displays the following two options:
- Troubleshoot the problem
- Turn off your PC
  
  At this point, select the option Turn off your PC. When the computer is turned on again, Windows rolls back to the previous operating system state before the upgrade attempt.

DISCLAIMER: The attached scripts are provided as samples. The scripts must be used only after reviewing and testing in your environment. Customers are responsible for making sure that the scripts are appropriate to the environment and situation in which they're being used.

Our product software, upgrades, maintenance releases, and documentation are available on the Product Downloads site.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Solution

Upgrade steps for DE 7.2 and 7.1 Update 3 Hotfix 1148978

IMPORTANT: DE 7.2 drivers must still be updated to avoid upgrade issues that are caused by changes that are made to the Microsoft reflect drivers after the release of DE 7.2.0.

Download and extract the OSUpgradeDriverPackage_X.zip file in the "Attachment" section of this article.

NOTE: For systems configured for BIOS, this method of upgrade is only supported if the operating system partition is labeled C:\ in Windows.

From the extracted .zip file, copy the required folder to C:\Program Files\McAfee\Endpoint Encryption\OSUpgrade.

NOTE:
- With DE 7.2.0 and later, you're overwriting existing files in the \OSUpgrade folder.
- Use one of the following folders:
  - Win32 for a 32-bit image
  - Win64 for a 64-bit image
  - Win32Fips for a 32-bit image, with DE installed in FIPS mode
  - Win64Fips for a 64-bit image with, DE installed in FIPS mode
- The following folder contains the following drivers and their configuration files:
  - Mfeccde.sys
  - MfeEpePc.sys
  - MfeEpeOpal.sys
    
    NOTE: Although Opal drives aren't currently supported with this process, MfeEpeOpal.sys must still be copied and no changes are made to any file.
From the administrator command line, locate the image and type the following:

Setup.exe /ReflectDrivers "%programfiles%\McAfee\Endpoint Encryption\OSUpgrade"
OR
Setup.exe /ReflectDrivers "C:\Program Files\McAfee\Endpoint Encryption\OSUpgrade"
Complete the Windows 10 setup procedure as required.

IMPORTANT: During the Windows upgrade process, Windows performs two system restarts. We strongly recommend that you allow these two restarts to occur. The system restarts are part of the upgrade process. You can choose to use the DE temporary autoboot feature to disable preboot during these restarts to make the upgrade process simple.

Attachment 1

OSUpgradeDriverPackage_V3.zip
705K • < 1 minute @ broadband

Affected Products

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Knowledge Center

How to upgrade the operating system to the Windows 10 Anniversary Update with Drive Encryption 7.2 or 7.1 Update 3 Hotfix 1148978

Environment

Summary

Solution

Attachment 1

Affected Products

Languages:

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Knowledge Center

How to upgrade the operating system to the Windows 10 Anniversary Update with Drive Encryption 7.2 or 7.1 Update 3 Hotfix 1148978

Environment

Summary

Solution

Attachment 1

Affected Products

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