Web Control search annotation ratings aren't displayed in search engine results

Technical Articles ID: KB87640
Last Modified: 2022-02-23 00:55:48 Etc/GMT

Environment

Endpoint Security (ENS) Web Control 10.x

Problem

ENS Web Control search annotation ratings don't appear in the search engine results.

Cause

When search engines change their search result pages, scripts that ENS Web Control uses to display search annotations in the modified search engine page might require an update.

Solution

If a supported search engine doesn't display annotations for search results, contact Technical Support and include this article number in your Service Request.

When corrections are made to the ENS Web Control scripts, the ENS Web Control client automatically downloads them from sadownload.mcafee.com.

NOTE: If a user is behind a proxy server, the updated scripts needed for search result annotations don't download. Proxy users must install a new ENS Web Control hotfix or update to obtain the latest scripts.

To contact Technical Support, go to the Create a Service Request page and log on to the ServicePortal.

If you are a registered user, type your User ID and Password, and then click Log In.
If you are not a registered user, click Register and complete the fields to have your password and instructions emailed to you.

Affected Products

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Knowledge Center

Web Control search annotation ratings aren't displayed in search engine results

Environment

Problem

Cause

Solution

Affected Products

Languages:

Title

Title

Knowledge Center

Web Control search annotation ratings aren't displayed in search engine results

Environment

Problem

Cause

Solution

Affected Products

Languages:

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Title

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