Failed to authenticate with AWS. Verify the AWS logon credentials
Last Modified: 2021-10-13 14:59:09 Etc/GMT
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Failed to authenticate with AWS. Verify the AWS logon credentials
Technical Articles ID:
KB84841
Last Modified: 2021-10-13 14:59:09 Etc/GMT Environment
McAfee Cloud Workload Security (CWS) 5.x for Amazon Web Services (AWS)
Problem
You are unable to complete the CWS for AWS cloud account registration. In the ePO console, the following error displays when you click The com.amazonaws.AmazonServiceException: AWS was not able to validate the provided access credentials (Service: AmazonEC2; Status Code: 401; Error Code: AuthFailure; Request ID:) Cause
The ePO server needs to be synchronized with a Network Time Protocol (NTP) Server. When synchronized, the token given for a client's authentication request is validated on successive requests.
Solution
Synchronize the ePO server with the NTP Server.
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