Supported platforms for McAfee Active Response

Technical Articles ID: KB84473
Last Modified: 2023-03-06 05:30:31 Etc/GMT

Environment

McAfee Active Response (MAR) 2.x

Summary

As new operating systems or Service Packs are released, the original product guides might not reflect the current support policy for those platforms. Most of the following information is available in the product guide, but some information is available only in the Knowledge Base.

Recent updates to this article

Date	Update
February 2, 2023	Updated Supported ePolicy Orchestrator (ePO) server versions
February 1, 2023	Added TIE 4.0.x support.
January 11, 2022	Addition of Windows 11 support

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Contents
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Product release information

Active Response Version	General Availability (GA)	Release Notes	Versions
2.4.4.454 (RTS)	April 19, 2022	Hosted on Support portal	MAR Server version 2.4.4.454
2.4.4.412 (RTS)	September 21, 2021	Hosted on Support portal	MAR Content Package 2.4.4.412 MAR Server Extension 2.4.4.412 MAR Client 2.4.4.112
2.4.4 Hotfix	September 1, 2021	Release Notes	MAR Server 2.4.4.419 MAR Server Extension 2.4.4.419 MAR Workspace 2.4.4.112
2.4.4	October 13, 2020	Release Notes	MAR Extension/Packages 2.4.4.404 MAR Aggregator 2.4.4.404 MAR Server 2.4.4.404 MAR Client 2.4.4.404 MAR Workspace 2.4.4.106
2.4.3 Hotfix 1	May 7, 2020	Release Notes	MAR Client 2.4.3.359
2.4.3	April 14, 2020	Release Notes	MAR Extension/Packages 2.4.3.357 MAR Aggregator 2.4.3.357 MAR Server 2.4.3.357 MAR Client 2.4.3.357 MAR Workspace 2.4.3.105
2.4.2 Hotfix 2 (RTS)	March 9, 2020	Available from Technical Support
2.4.2 Hotfix 1	February 6, 2020 (RTS)	Release Notes	MAR Client 2.4.2.289
2.4.2	January 14, 2020	Release Notes	MAR Extension/Packages 2.4.2.120 MAR Workspace 2.4.2.108 MAR Server 2.4.2.120 MAR Aggregator 2.4.2.120 MAR Client 2.4.2.120 MAR Client Content Data Package 2.4.2.12
2.4.1 Hotfix 1 (RTS)	November 15, 2019	Available from Technical Support
2.4.1	August 22, 2019	Release Notes	MAR Client 2.4.1.129 MAR Extensions 2.4.1.129 MAR Server 2.4.1.129 MAR Aggregator 2.4.1.129 MAR Workspace 2.4.1.106
2.4.0. Hotfix 5	August 13, 2019	Release Notes	MAR Client 2.4.0.197 MAR Extensions 2.4.0.197 MAR Server 2.4.0.197 MAR Workspace 2.4.0.143
2.4.0 Hotfix 1	November 27, 2018	Release Notes	MAR Client 2.4.0.176 MAR Workspace 2.4.0.140
2.4.0	September 25, 2018	Release Notes	MAR Aggregator 2.4.0.158 MAR Server 2.4.0.158 MAR — Extension/Packages 2.4.0.134 Single Appliance (MAR + Threat Intelligence Exchange (TIE)) Server ISO TIE 2.3.0.328 and MAR 2.4.0.158 Single Appliance (MAR + TIE) Server OVA TIE 2.3.0.328 and MAR 2.4.0.158
2.3.0 Hotfix 4	November 13, 2018	Release Notes	MAR Client 2.3.0.264 MAR Server 2.3.0.264 MAR Server ISO 2.3.0.264 MAR Workspace 2.3.0.169 MAR Client Extension 2.3.0.264 MAR Server Extension 2.3.0.264 MAR License Extension 2.3.0.264 MAR UI Extension 2.3.0.264
2.3.0 Hotfix 3	September 4, 2018	Release Notes	MAR Bundle 2.3.0.171 MAR Client 2.3.0.243 MAR Server 2.3.0.243 MAR Server ISO 2.3.0.243 MAR Server Platform 2.3.0.243 MAR Extensions 2.3.0.243 MAR Workspace 2.3.0.165 Cloud Link 1.3.0.104
2.3.0 Hotfix 2	August 14, 2018	Withdrawn
2.3.0 Hotfix 1	July 10, 2018	Release Notes	MAR Client 2.3.0.233 MAR Server 2.3.0.233 MAR Server ISO 2.3.0.233 MAR Content Package 2.3.0.233 MAR Extensions 2.3.0.233
2.3.0	June 12, 2018	Release Notes	Not Available
2.2.0	November 11, 2017	-	Not Available
2.1.0.270 Hotfix 2 Bundle	October 18, 2017	-	Not Available
2.1.0	August 28, 2017	-	Not Available

RTS=Released to Support

Supported client operating systems

The following table contains the workstation and server operating systems supported for MAR clients.
Only the most current versions are included because most customers upgrade to the latest service packs shortly after they're released.
The Trace module is available on Microsoft Windows and macOS (Beta release) systems only.

NOTE: Non-English operating system support is introduced in MAR version 1.1.0.

Operating System	Version	MAR 2.4.4	MAR 2.4.3	MAR 2.4.2	MAR 2.4.1	MAR 2.4.0	MAR 2.3.x	MAR 2.2.x
Windows Server 2022	Base	Yes	No	No	No	No	No	No
Windows Server 2019	Base	Yes	No	Yes	Yes	Yes	Yes	Yes
Windows Server 2016 (64-bit only)	Base	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Server 2012 (64-bit only)	Base, R2, U1	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Server 2008 R2 Enterprise (64-bit only)	SP1	Yes¹	Yes¹	Yes¹	Yes¹	Yes¹	Yes¹	Yes¹
Windows Server 2008 R2 Standard (64-bit only)	SP1	Yes¹	Yes¹	Yes¹	Yes¹	Yes¹	Yes¹	Yes¹
Windows 11	2022 (22H2) 2021 (21H2)	Yes	No	No	No	No	No	No
Windows 10 Enterprise (32-bit and 64-bit)	Base³	Yes³	Yes³	Yes³	Yes³	Yes³	Yes	Yes
Windows 8.1 Enterprise (32-bit and 64-bit)	Base, U1	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows 8.0 (32-bit and 64-bit)	Base	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows 7 Enterprise (32-bit and 64-bit)	Up to SP1	Yes¹	Yes¹	Yes¹	Yes¹	Yes¹	Yes¹	Yes¹
Windows 7 Professional (32-bit and 64-bit)	Up to SP1	Yes¹	Yes¹	Yes¹	Yes¹	Yes¹	Yes¹	Yes¹
CentOS (64-bit) Red Hat (64-bit) NOTE: You must install the relevant 32-bit libraries. For details, see KB89991.	6.6–7.5 (2.3.0 HF4, 2.4.0 HF1 [RTS] and later)² 7.6–7.7 (2.4.3 and later) 7.8–7.9 and 8.0 (2.4.4 and later) 6.5 is no longer supported.	Yes	Yes	Yes	Yes	Yes	Yes	Yes
SUSE	11–12	Yes	Yes	Yes	Yes	Yes	No	No
macOS	Catalina (10.15⁴)	Yes	Yes	Yes	No	No	No	No
	Mojave (10.14)	Yes	Yes	Yes	Yes	No	No	No
	High Sierra (10.13)	Yes	Yes	Yes	Yes	Yes	Yes	Yes
	Sierra (10.12)	No	No	No	Yes	Yes	Yes	Yes
	El Capitan (10.11)	No	No	No	Yes	Yes	Yes	Yes

¹	You must install the following Windows updates to support MAR 2.2, 2.3, and 2.4: Windows 7 x86 Windows 7 x64 Windows Server 2008 R2 x64
²	RTS = Released to Support
³	MAR 2.4 supports all Windows 10 releases up to 1809. MAR 2.4.0 HF5 supports all Windows 10 releases up to 1903 (19H1). MAR 2.4.1 and 2.4.2 support up to 1909 (19H2). MAR 2.4.3 supports up to 2004 (20H1). MAR 2.4.4 supports up to 21H2. Support for new versions of Windows will be added based on market demand.
⁴	MAR doesn't support MacOS 10.15.6+. For those operating systems, use MVISION EDR.

Supported ePO server versions

	MAR 2.4.4	MAR 2.4.0–2.4.3	MAR 2.3.x	MAR 2.2.x
ePO 5.10 Update 15¹	Yes	No	No	No
ePO 5.10 Update 14¹	Yes	No	No	No
ePO 5.10 Update 13¹	Yes	No	No	No
ePO 5.10 Update 12¹	Yes	No	No	No
ePO 5.10 Update 11¹	Yes	No	No	No
ePO 5.10 Update 10	Yes	No	No	No
ePO 5.10 Update 9	Yes	No	No	No
ePO 5.10 to ePO 5.10 Update 8	Yes	Yes	Yes	No
ePO 5.9.x + HF919400	No	No	No	No
ePO 5.9.x	Yes	Yes	Yes	Yes
ePO 5.3.x	Yes (ePO 5.3.1 and later)	Yes (ePO 5.3.1 and later)	Yes (ePO 5.3.1 and later)	Yes (ePO 5.3.1 and later)

NOTE: MAR 2.1 and earlier don't support environments where two or more ePO servers have bridged DXL hubs.
¹ePO Cloud Bridge extension 1.3.0.107 is the minimum required version for ePO 5.10 Update 11 or later.

Supported McAfee Agent (MA) versions

	MAR 2.4.x	MAR 2.3.x	MAR 2.2.x
MA 5.7.x	Yes	No	No
MA 5.6.x	MAR 2.4 HF1 and later (2.4.0.176)^{1, 2}	MAR 2.3 HF4 (2.3.0.264)²	No
MA 5.0.x	Windows — 5.0.3 and later Linux — 5.0.5.658 and later macOS — 5.0.5 and later MLOS — 5.0.3 and later	Windows — 5.0.3 and later Linux — 5.0.5.658 and later macOS — 5.0.5 and later	Windows — 5.0.3 and later Linux — 5.0.5.658 and later macOS — 5.0.4
MA 4.x	No	No	No

¹	RTS = Release to Support
²	For details, see KB91003 - Incompatibility with McAfee Active Response 2.3 or 2.4 when installed on systems with McAfee Agent 5.6 and Data Exchange Layer 5.0.

Supported Data Exchange Layer (DXL) endpoint clients

	MAR 2.4.x	MAR 2.3.x	MAR 2.2.x (See important note below)
DXL 6.x	Yes	No	No
DXL 5.x.x	Yes (HF1 - RTS)¹	Yes (HF4)	No
DXL 4.x.x	Yes	Yes	Yes
DXL 3.x.x	Yes DXL 3.0.x for Windows RS2 and earlier Yes DXL 3.1.0 for Windows RS2 and later	Yes DXL 3.0.x for Windows RS2 and earlier Yes DXL 3.1.0 for Windows RS2 and later	Yes

¹RTS = Release to Support

IMPORTANT: If you install MAR 2.2.0 or later in a multiple ePO server environment, you must upgrade all your DXL components to 4.0. If you're operating in a single-server environment, you only need to update the extensions to 4.0. The reason is because DXL 3.x.x clients are compatible with those versions of MAR, but only in a single ePO server environment.

In a single ePO server environment, you only need to upgrade the DXL extensions to DXL 4.0, while the DXL endpoint clients can remain on DXL 3.x. But, if you have multiple ePO servers deployed, MAR 2.2.0 and later requires that all DXL components are upgraded to DXL 4.0 version.

Use the following table to determine your minimum DXL components based on your ePO environment:

Single ePO server Environment			Multi-ePO Server
DXL ePO extensions	DXL Endpoint Client	DXL Broker	DXL ePO extensions	DXL Endpoint Client	DXL Broker
4.0.x	3.1.x	3.1.x	4.0.x	4.0.x	4.0.x

NOTE: If you stay on the 3.1.x broker, the Health Status page alerts you that you have an out-of-date broker. This alert can be disregarded.

Supported web browser versions

	MAR 2.4.x	MAR 2.3.x	MAR 2.2.x
Internet Explorer	11 and later	11 and later	11 and later
Chrome	53 and later	53 and later	53 and later
Firefox	46 and later	46 and later	46 and later
Safari (macOS only)	8.0 and later	8.0 and later	8.0 and later
Windows Edge	Yes (Windows 10 only)	Yes (Windows 10 only)	Yes (Windows 10 only)

Supported Threat Intelligence Exchange (TIE) versions

	MAR 2.4.x	MAR 2.3.x	MAR 2.2.x
TIE 4.0.x	No	No	No
TIE 3.0.x	Yes	No	No
TIE 2.3.x	Yes	Yes	No
TIE 2.2.x	No	Yes	Yes

Virtual infrastructure software versions

MAR client:
MAR client supports any virtualization solution, assuming the following criteria are met:

MAR client and required dependencies (DXL, MA, Endpoint Security) support the operating system being virtualized.
The virtualization solution is a supported solution from the virtualization solution vendor. So, the solution isn't EOL, beta, or an otherwise unsupported virtualization solution.
The virtualization solution supports the operating system being virtualized. To confirm operating system support, see the virtualization solution documentation.
The virtualization solution runs under full virtualization or paravirt mode, if supported.

MAR Server

Virtual software	MAR 2.4.x	MAR 2.3.x	MAR 2.2.x
VMware ESX/ESXi 5.x and later	Yes	Yes	Yes
VMware Workstation 5.0	Yes	Yes	No
Microsoft Virtual Server 2005 R2 with SP1	No	No	No
Windows Server 2012 R2 Hyper-V	Yes	Yes¹	No
Windows Server 2012 Hyper-V	Yes	Yes¹	No
Windows Server 2008 R2 Hyper-V	No	Yes¹	No
Windows Server 2008 Hyper-V	No	Yes¹	No
Citrix XenServer 6.5.0 build 90233c	Yes	No	No
Citrix XenServer 5.5	No	No	No

¹	ISO isn't supported. It requires that the MAR server install is deployed using ePO as a product deployment task to CentOS VM hosted in Hyper-V.

Supported Endpoint Security (ENS) versions

	MAR 2.4.4	MAR 2.4.3	MAR 2.4.2	MAR 2.4.1	MAR 2.4.0	MAR 2.3.x	MAR 2.2.x
ENS 10.7	Yes. NOTE: See KB88196 for issues.	Yes. NOTE: See KB88196 for issues.	Yes. NOTE: See KB88196 for issues.	No	No	No	No
ENS 10.6	Yes	Yes	Yes	Yes	Yes	Yes	Yes
ENS 10.5.4	Yes	Yes	Yes	Yes	Yes	Yes	Yes
ENS 10.5.3 for RS3	Yes	Yes	Yes	Yes	Yes	Yes	Yes
ENS 10.5.2	Yes	Yes	Yes	Yes	Yes	Yes	Yes
ENS 10.5.1	Yes	Yes	Yes	Yes for RS2	Yes for RS2	Yes for RS2	Yes
ENS 10.2.x	No	No	No	No	No	No	Yes
ENS-TP for MAC 10.7.x	Yes¹	Yes¹	Yes¹	No	No	No	No
ENS-TP for MAC 10.6.x	Yes	Yes	Yes	No	No	No	No
ENS-TP for MAC 10.5.0	No	No	No	Yes	Yes	Yes	No
ENS-TP for MAC 10.2.3	No	No	No	Yes	Yes	Yes	Yes
ENS-Linux 10.7.1	Yes	No	No	No	No	No	No
ENS-Linux 10.7.0	Yes	Yes	No	No	No	No	No
ENS-Linux 10.6.12	Yes	Yes	Yes	Yes	Yes	No	No
ENS-Linux 10.6.11	Yes	Yes	Yes	Yes	Yes	No	No
ENS-Linux 10.6.10	Yes	Yes	Yes	Yes	Yes	No	No
ENS-Linux 10.6.9	Yes	Yes	Yes	Yes	Yes	No	No
ENS-Linux 10.6.8	Yes	Yes	Yes	Yes	Yes	No	No
ENS-Linux 10.6.7	Yes	Yes	Yes	Yes	Yes	No	No
ENS-Linux 10.6.6	Yes	Yes	Yes	Yes	Yes	No	No
ENS-Linux 10.6.5	Yes	Yes	Yes	Yes	Yes	No	No
ENS-Linux 10.6.4	Yes	Yes	Yes	Yes	Yes	No	No
ENS-Linux 10.6.3	No	No	No	No	No	No	No
ENS-Linux 10.6.2	No	No	No	No	No	No	No
ENS-Linux 10.6.1	No	No	No	No	No	No	No
ENS-Linux 10.5.0	Yes	Yes	No	Yes	Yes	Yes (HF4)	No
ENS-Linux 10.2.2	Yes	Yes	No	Yes	Yes	Yes	Yes

¹	From 10.7.5, ENSM isn't compatible with MAR, because MAR isn't compatible with any product and version that supports Big Sur. For details, see KB90888 - macOS compatibility with our products.

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