Hard disk randomly becomes unresponsive on Dell models fitted with Seagate ST320LT009 Opal drive and the 1001DEMA firmware
Last Modified: 2023-04-05 10:47:29 Etc/GMT
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Hard disk randomly becomes unresponsive on Dell models fitted with Seagate ST320LT009 Opal drive and the 1001DEMA firmware
Technical Articles ID:
KB79073
Last Modified: 2023-04-05 10:47:29 Etc/GMT Environment
Drive Encryption (DE) 7.x Dell Latitude E6420 (1001DEMA firmware) Seagate ST320LT009 Opal hard-drive For details of DE-supported environments, see KB79422 - Supported platforms for Drive Encryption 7.x. Problem
The listed Dell systems randomly become unresponsive when the system is left inactive for an extended time.
NOTES:
Cause
This issue occurs with the Dell 1001DEMA firmware release.
Solution
Install the Dell firmware update 1002DEMA, which is located under Serial ATA updates, from Dell Support.
Affected ProductsLanguages:This article is available in the following languages: |
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