Support for the Advanced Format Drives that have a 4-KB hard disk sector
Last Modified: 9/12/2022
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Support for the Advanced Format Drives that have a 4-KB hard disk sector
Technical Articles ID:
KB71582
Last Modified: 9/12/2022 Environment
Drive Encryption (DE) 7.x File and Removable Media Protection 5.x Advanced Format Drives (4096-byte sector size):
For FRP supported environments, see KB81149 - Supported platforms for File and Removable Media Protection. SummaryThis support statement is provided by the Product Management Team. Background information The legacy 512-byte hard drive sector size was replaced because the physical storage capacity of drives has increased. It has been redesigned so it can handle larger files and use the available storage space more efficiently. Hard disk data has been processed in 512-byte increments since its first development in 1956. The new first generation of NOTES:
All products listed above do not currently support the 4-Kb native drives because many of the current Microsoft operating systems do not support this format.
To submit a new product idea, go to the Enterprise Customer Product Ideas page.
Click Sign In and enter your ServicePortal User ID and password. If you do not yet have a ServicePortal or Community account, click Register to register for a new account on either website. For more information about product ideas, see KB60021 - How to submit a Product Idea. Encryption products do support Microsoft operating systems that support drives that use the Advanced Format (4 KB physical and 512-byte logical sector size). The drives in this mode emulate 512-byte sectors, so no issues are expected. Summary based on the details provided
For up-to-date details about the Microsoft support policy for large sector drives in Windows, see Microsoft support policy for 4K sector hard drives in Windows.
SolutionAn alternative solution that you can use in place of the DE solution, provided the platform meets the MNE requirements, is outlined below.
MNE 2.0 added support for ePO management of MNE 2.0 and later includes the following product enhancements:
IMPORTANT: All customers are licensed for one of the data protection suites. Both suites provide customers the option to deploy DE or MNE. The choice is the customer's preference. We want our customers to pick the appropriate offering (DE or MNE) for their business needs.
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