McAfee Agent deployment task information is lost after you check in an updated managed product package

Technical Articles ID: KB67022
Last Modified: 2023-06-06 04:49:33 Etc/GMT

Environment

ePolicy Orchestrator (ePO) 5.x
McAfee Agent - all supported versions

Problem

You observe the following issue when you check in a managed product package with a new minor version number.

The items listed below in the deployment task are displayed as blank entries:

Product name
Action
Language
Branch information

NOTE: All products that use the deployment task can incur this issue.

Solution

This behavior is expected.

To submit a new product idea, go to the Enterprise Customer Product Ideas page.

Click Sign In and enter your ServicePortal User ID and password. If you do not yet have a ServicePortal or Community account, click Register to register for a new account on either website.

For more information about product ideas, see KB60021 - How to submit a Product Idea.

As a temporary measure, implement the workaround below.

Workaround

Open the deployment task and select the product from the drop-down list.

Log on to the ePO console.
Open the existing deployment task.
Select the product from the drop-down list.

Affected Products

Languages:

This article is available in the following languages:

Knowledge Center

McAfee Agent deployment task information is lost after you check in an updated managed product package

Environment

Problem

Solution

Workaround

Affected Products

Languages:

Title

Title

Knowledge Center

McAfee Agent deployment task information is lost after you check in an updated managed product package

Environment

Problem

Solution

Workaround

Affected Products

Languages:

Choose your region

Title

Title