This article explains the supported user name and password formats for ePO for the:
- Administrator
- SQL database
- Disaster Recovery
For
ePO Administrator user names and passwords, the following are acceptable:
All printable characters in the
ISO8859-1 character set, for both user names and passwords, with the following exceptions:
- No leading spaces, trailing spaces, or passwords that contain only spaces
- No double quotes (")
- No leading backslashes (\)
- No colons (:) in user names
- No semicolons (;) in user names
- No dots (.) in passwords (especially when backing up security keys in ePO)
- No question marks (?) in passwords
For ePO SQL user names and passwords, the following are acceptable:
- All printable characters in the ISO8859-1 character set, for both user names and passwords, with the following exceptions:
- No leading spaces, trailing spaces, or passwords that contain only spaces
- No double quotes (")
- No single quotes (')
- No backslashes (\)
- No colons (:) in user names
- No semicolons (;) in user names
- Password size restriction: Passwords must not exceed 127 bytes in length.
For the ePO Disaster Recovery passphrase, the following are acceptable:
All printable characters in the
ISO8859-1 character set, with the following exceptions:
- No leading or trailing spaces
- No leading or trailing backslashes (\)
- No double quotes (")
- No characters with a hex value below 0x20 or above 0xFFFF
NOTES:
- ePO 5.9.0 and later return an error if you enter an invalid passphrase when creating a disaster recovery backup. ePO 5.9.0 and later require you to confirm a passphrase with valid characters. Previous ePO versions do not validate whether the passphrase contains valid characters.
- If remote commands still fail with some characters, such as the ampersand (&) or others not listed, you can escape the character.
Example:
A password equal to test& can be escaped by using the caret symbol (^). Thus to escape &, the format would be:
test^&
IMPORTANT: In testing, the double quote (") was the only character that failed with and without the escape character.
