The following environmental requirements are needed to successfully send an agent installation from the ePO Server or Remote Agent Handler to a client.
- Enable the following on the network and the client computer:
- NetBIOS Protocol
- Network protocols and ports needed for computer name resolution
- ADMIN$ Share
- File and Print sharing
- Server service
- Remote Registry service
Example: From the ePO server operating system, press Windows+R and type the following:
\\Hostname\admin$
If prompted for credentials, it indicates a restriction affecting the task to transfer agent installer package to the client.
- Make sure the credentials used for the push from the ePO server or remote Agent Handler have local administrator rights on the client. Also, disable User Account Control (UAC) in Windows to successfully push an agent. See this Microsoft article for information about UAC.
- Apply the following security settings to the client computer:
- Impersonate a client after authentication
- Create global objects
- When pushing from an ePO Server or Agent Handler residing on Windows Server 2008 or later, the target account must have both:
- Been added to the Log on Locally User Rights Assignment
And
- Must have Local Administrator permissions on the server that performs the push.
